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I recently installed ViewMail for Outlook 3.1(3.0) on a server with Terminal Services running. When I connect to the server through terminal services and connect to Outlook, I am unable to use ViewMail to listen to my voice messages. If I double-cl...

Hello -We currently have subscribers configured in Avaya's Unified Messenger (Exchange 5.5 and CallManager 3.2(2c)). We will be moving to Unity 3.1 on Exchange 2000. Has anyone successfully migrated users from Unified Messenger to Unity, including ...

We have an H323 VoIP working network, but want to migrate to SIP, our voice gateways are Cisco AS5300 with 12.2 IOS. The question is can coexist in the same interface H323 and SIP??, or must the gateway have a interface dedicated to just one of them...

I've created a pots dial peer and enabled direct-inward-dial but any calls coming in gets a busy signal. Any ideas?

Hi all,Is there a Call time out parameter configurable on the ATA 186. I've been told by some users that they are detecting that an ongoing call automatically drops after 5 minutes...some other says the call drop after 63 seconds.Can this be a param...

Do I need a new key if I am upgrading from 30 to 314?

I'm on Unity 3.1.3, CM 3.2.2a, and am trying to accomplish the following:User A's phone rings 3 times, goes to voicemail, at this point i want the caller to have 3 options, 1) hit a specific user's extension , 2) hit the operator, 3) leave a voicemai...

I have an existing Unity server, VM only with Exchange 2k local as Message Store, in an AD network, hosting 3 remote CCM's for voice-mail. I will be swapping out the hardware completely to a new server (an MCS 7837), and I want to ensure that the mi...

I currently have a Unity and 2000 Exchange server. I am able to import user to create new mailboxes. The customer now has a second Exchange server that I need to import users from.Can I re-run the Cisco Unity Server Configuration Wizard (Configuratio...

The more I read the route filter topic the more I am confused. I couldn't understand what the Operator " Does-not-exist" mean. Can somebody give me an exampple and explain it clearly? Thanks. For example :international access "does-not-exist", if I ...

I was using Netmeeting to talk to a 5300 with a PRI line. Everything goes fine until I changed the unit with a 5350.The IOS (tm) 5350 Software (C5350-IS-M), Version 12.2(2)XB6, EARLY DEPLOYMENT RELEASE SOFTWARE (fc1)When I made the call ...

I need a sample config..

I have an office with a 2600 router connected via Frame relay to our Head Office.I require 4 analogue ports to be able to connect via VOIP to the HO and onto a 5300.Is it possible to use 1 of the 827-4V ADSL routers to interface to the PABX using ...

I've got one user that occasionally works from home. When she dials in to check voice mail, Unity will sometimes skip over a new message to play another.The skipped over message will play fine when the user listens to the message through the VMO cli...

Hi, When A softphone is associated to the same number as the normal IP phone ( A 7940 for example). Is there a way to distinguish in the CDR /CMR the calls that are done by the softphone and by the IP Phone ?RegardsFrederic