Other Collaboration Subjects

I have a customer running 2.4.6.105 and CM 3.0(11). They wish to upgrade CM to 3.1/3.2Is the Unity upgrade merely a case of downloading the 4 CD files off CCO and running them? Is there any special consideration or gotcha with this? Any license issue...

When using SRST, is it possible to implement HSRP and SRST to avoid a single point of failure for a remote node, i.e. both remote routers are running HSRP. The phone's default gateway is the HSRP address. The active router with the WAN connection ...

Does anyone know if Cisco plans to offer an inexpensive NFR version of Unity for partners? We are a small IP Telephony specialized partner and we spent a ton of money on training and testing for the specialization, IP phones, a server, etc.Cisco was...

Installed Unity 3.1.4 with exchange 5.5 joined the existing exchange 5.5 site.For some users the MWI is not coming on and messages are not getting delivered to them. When I look into the MTA of Unity exchange server these messages are in queue to the...

After listening to a VM message and wanting to forward it, Unity ask we spell the name of a person or distribition list. If we know the ext can we bypass this or change Unity to request the ext up front? We're on Unity 3.1Thxs.

I have a unity install that I just took over. Unity was installed in a separate Windows 2000 Domain. Users need to log in to Active Assistant, but they can't with their normal Win2k ID and password they use on their corporate Domain (not associate ...

Hello,I have a Unity 3.1. Most of the admin machines here have been updated to IE 6.0. Those that have been upgraded cannot access the sub-headings on the Unity admin screens. For instance, the 'Configuration' button takes the user to the Configu...

I recently installed ViewMail for Outlook 3.1(3.0) on a server with Terminal Services running. When I connect to the server through terminal services and connect to Outlook, I am unable to use ViewMail to listen to my voice messages. If I double-cl...

Hello -We currently have subscribers configured in Avaya's Unified Messenger (Exchange 5.5 and CallManager 3.2(2c)). We will be moving to Unity 3.1 on Exchange 2000. Has anyone successfully migrated users from Unified Messenger to Unity, including ...

We have an H323 VoIP working network, but want to migrate to SIP, our voice gateways are Cisco AS5300 with 12.2 IOS. The question is can coexist in the same interface H323 and SIP??, or must the gateway have a interface dedicated to just one of them...

I've created a pots dial peer and enabled direct-inward-dial but any calls coming in gets a busy signal. Any ideas?

Hi all,Is there a Call time out parameter configurable on the ATA 186. I've been told by some users that they are detecting that an ongoing call automatically drops after 5 minutes...some other says the call drop after 63 seconds.Can this be a param...

Do I need a new key if I am upgrading from 30 to 314?

I'm on Unity 3.1.3, CM 3.2.2a, and am trying to accomplish the following:User A's phone rings 3 times, goes to voicemail, at this point i want the caller to have 3 options, 1) hit a specific user's extension , 2) hit the operator, 3) leave a voicemai...

I have an existing Unity server, VM only with Exchange 2k local as Message Store, in an AD network, hosting 3 remote CCM's for voice-mail. I will be swapping out the hardware completely to a new server (an MCS 7837), and I want to ensure that the mi...