Other Collaboration Subjects

Hi, My company currenlty live on Call Manager 4.1(3) using 7940 IP Phones mostly.We're going to move to 6.1(2) release during this year.My proctor wants to know, what IP Phones to buy for now to allow them to workboth with 4.1(3) (now) and 6.1(2) (i...

I use the built-in SDK4.1 script MULTIDIRECTORY. It is necessary to get users from Active Directory. When launching the service on IPPhone everything is fine, but choose the menu is different from "CCM4_LAB" and allow to enter a telephone number - gi...

How do I get warranty replacement for a defective 7941g?

I want to know how I can make video conference between 4 persons instead of 2 (like voice conference).ThanksAmmar

we have CM 5.1 with 2811 mgcp gateway running isdn qsig to Avaya s8700. Caller id name is not passing between Avaya & Cisco in both direction.

wh have CCM version5.1 and the publisher keeps on rebooting. Any idea why this could be happening or has anyone come across this problem before

Using the Interoperability guides I could find anda couple of other documents on CCO, it appearsthat the supported version of CER in a CUCM 6.0implementation is CER 2.0.Can anyone verify that CER 2.0 is the only versionthat works with CUCM 6.0?Thanks

Dear All,I am fresh in Cisco Technology though I have some experiences in developing web applications for PCs in Java. Now I have to develop an interactive web application which will be called by the Cisco IP Phone 7975G from a web server. Therefore,...

Hi All,We have CallManager 4.2(3). Also, We recently installed a 3rd party call monitoring software (CallRex) at one paricular section in our organization.Now, the tech people from Callrex want to access the LDAP part in CallManager in order to compl...

IM BEEN WORKING ALL TIMES IN THE SUPPORT ARREA. BEFORE THAT I WAS A GOOD PROGRAMER IN C, JAVA, VBSCRIPT, UNIX SHELL BUT IM NOT HAVE MUCH EXPERIENCE IN OOP. I WOULD LIKE TO KNOW WHERE START TO BE A GOOD IPT DEVELOPER AND WRITE XML APPS FOR CISCO IPT....

We are developing a simple call distribution application but are having problems completing the call transfer.our scenario is:Caller A calls RP DN.RP Accepts call.RP Finds appropriate agent, and places new call to agent.(Call B)Agent answers.RP Trans...

hey,i have uc520 and when i do pickup i have only one way voice and only the caller can hear the calling please help

Does anyone know about how long a LDAP sync takes for Callmanager to active directory?

I'm have a problem logging agents into their desktop agents getting the error the agent id is invalid i'm not sure how to resolve this i tried deleting the profile and user configuraation sometimes this work but not all the time. Everything is done t...