Other Collaboration Subjects

Is it possible to configure following features ( generally available with PBXes) with CCM :1. Ringback option: ie when a user dials an extension which is busy , he can press some key combination andplace the receiver. Sooner the destination extension...

I have an extension : 5000. This ext needs to route through ipcc first (for call reporting )so the way I have it set up is. ext: 5000 - on the phone is in a private partition.I Have a CTI route point (same number 5000) in the General phone partition ...

I am using callmanager 3.3 and trying to get a second call attendant set up with a 7960. This is a brand new phone to replace a refurbished one that had the same problem. Using POE cisco 3524 catalyst switch. After manually adding the phone to the...

Currently the Busy Trigger is default at 2. Is there any where in the Services Parameters to change this to 1?

Is there a way to setup a report that will give us show the extensions calling a particular outgoing number? For example, what extensions are calling 411(DA)?

I can't find the transmit power setting on the phone since i upgraded to 2.0. In the past i have used the menu, *, *, Send, #, #, send or menu, *, #, #, send to unlock commands...i have tried these and can't find it, still.

How do I enable this.

Hi,I am working on a CallManager upgrade to 3.3(5) from 3.3(2) and am experiencing a strange problem:We inserted the hardware detection disk and get the following error:"This OS version does not support the detected server"We are running on Compaq DL...

I'm looking at alternatives to the 79xx phones with CCM. Can you use any SIP based phone with the CCM? or will only Cisco phones work with CallManager?Thanks much

Hi Pros,I have a situation and need your help and advice.We bought CCM 4.1 and 30 Grandstream BT102 IP SIP phones and also AXG2400 Quintums for our Call Center.Now the problems is getting the calls to be recorded, is there any option in CCM to record...

IP Communicator works on the local network. Over VPN I get one way voice though. If I connect VIA Cisco VPN and pick up the phone I hear a dial tone and can hear dialing but once the call is connected I hear nothing on the phone. The individual on...

Hi,Is anyone knows how I can delete a the learning device in ITEM server? When I want to delete, it tells me the device in the learning mode, unable to delete it. I couldn't find where I can suspend the device.Many Thanks

HiI have a customer with a Publisher and a subscriber who is planning to expand his system with another subscriber. The current version is 4.0(2)sr1. To add a subscriber you usually need to have the same version ccm as the publisher. Does anyone k...

1) Is cisco IP telephone compatable with Nortel networks IP phones, if not then tell me is there any device we can place between them so it works. 2)I have Nortel networks ip telephony setup, I want to place Cisco IP phone other site, would it work ...