Physical Security

I have installed all the components on a single server and restarted all the services etc.  The issue that I am having is getting video to display in the operator view.  The only thing that I am showing in the log is. I can connect to the camera's fi...

HiIf a customer has a graphics card which is ATI Or NVIDIA as recommended by Cisco, what are the maximum Live Streams can you have on a PC with 4 cores, 3GB RAM through VSOM? I have seen this on one occasion where the client PC can only display 3 HD ...

Using VSOM 4.2.1 and need a 3-5 Megapixel camera for outdoor day/night use.  PTZ is not required.  PoE is not absolutely essential but would be nice.  The camera will be about 200 yards from the building.  We want to cover the entire building facade ...

Deploying the following CIVS Solution and running into issues with various components:HW/SW1 CIVS-MSP-4RU14 CIVS-HDD-100016 CIVS-IPC-2500Upgraded VSMS/VSOM from 4.0/6.0 to 4.2.1/6.2.1 on Same SVRCIVS-IPC-2500 FW 1.1.1 and 2.1.2 VSOM not displaying vi...

I have this camera setup in my living room and when I launch thebrowser to look at the camera feed I get an awful lot of noise, kind of like crackling but alsoa hum of some type.  It is not located near anything but the electric outlet it is plugged ...

We have a customer that currently have a Cisco video surveillance solution.  They want to have zoom capabilities for both live and archive footage.  Zoom capability for live footage is easy because the Cisco 2500/4500 has the capability of digital zo...

Hi,I have deployed 7 Cisco IP camear 2421 out of which 6 are working fine. All these cmera are configured into Cisco VSOM. For 6 camera I am able to view the video in VSOM ops page. But for one camear VSOM displays error Endpoint error p_s1_Camera_na...

When will VSOM have Windows 7 support, I have tried running the XP virtual machine with no luck as well.

VSMS 6.2.1VSOM 4.2.1I have a set of "scheduled archives" that I need to remove. I see them in the "running archive" list and can STOP them, but they restart at the scheduled times the next day. I can not find any way through the VSOM or VSMS interfac...

Hi,We have an existing access control system that we are looking to replace with the Cisco solution.  Part of the current system is elevator access control. This has a reader in each elevator car and a relay card that has one relay for each of the si...

Hi All,Would anyone be able to assist me in the setup of the VSOM and PAM for remote access over the Internet? Do I only need to forward ports 80 and 443 or are there other ports to consider?Thanks,Adam

I am trying to find out operational details of connecting a card reader module to an access gateway. Cisco documentation does not elaborate. Can the module operate in a stand alone mode if the CAN is disrupted? What are the on board capabilities o...

We have a CPAM server and many gateways.  I was wondering if there was a way to hit a web page, call a phone number, etc that would allow a user to remotely unlock or "buzz in" a door.  We could wire a power disconnect to the mag, but I am trying to ...