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Cisco Community
Tag: "hds"
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Tag: "hds"
20 posts
|
18 taggers
|
First used:
08-18-2017
Latest Tagged
Agent Dashboard using AWDB and HDS
- (
12-27-2022
05:27 AM
)
Contact Center
by
deepaksharmainn
ovaccer
on
12-27-2022
05:28 AM
Latest post on
12-28-2022
03:32 AM
by
bill.king1
1
Replies
547
Views
1
Replies
547
Views
Recommendations for HDS Database server
- (
03-25-2021
06:00 AM
)
Webex Administration
by
RobertSchmidt43
25
on
03-25-2021
06:00 AM
0
Replies
533
Views
0
Replies
533
Views
UCCE 10.5.(1). Someone cleans the data in the t_Agent_Logout table
- (
12-16-2020
09:45 PM
)
Contact Center
by
BorisRus
on
12-16-2020
09:45 PM
Latest post on
12-18-2020
01:09 AM
by
BorisRus
2
Replies
1521
Views
2
Replies
1521
Views
“Agent_Logout” table update frequency
- (
09-09-2020
04:43 PM
)
Contact Center
by
mark.rennie1
on
09-09-2020
04:43 PM
Latest post on
09-09-2020
05:23 PM
by
Omar Deen
1
Replies
1222
Views
1
Replies
1222
Views
Cisco UCCE Database - SSL/TLS access
- (
06-18-2019
02:05 PM
)
Contact Center
by
mark.rennie1
on
06-18-2019
02:05 PM
Latest post on
06-19-2019
05:21 AM
by
bill.king1
1
Replies
1371
Views
1
Replies
1371
Views
Cisco UCCE Database Timezone
- (
03-28-2019
01:26 PM
)
Contact Center
by
mark.rennie1
on
03-28-2019
01:26 PM
Latest post on
06-18-2019
03:49 AM
by
piyush aghera
2
Replies
3322
Views
2
Replies
3322
Views
Inbound calls history (Sales and service) and average time per agent from HDS
- (
09-18-2017
01:16 PM
)
Contact Center
by
plukka
on
09-18-2017
01:16 PM
Latest post on
09-19-2017
10:18 AM
by
dekwan
1
Replies
489
Views
1
Replies
489
Views
ECC call variables not persisted into HDS database
- (
07-11-2018
01:09 AM
)
Contact Center
by
andysteel
on
07-11-2018
01:09 AM
Latest post on
07-17-2018
09:39 AM
by
dekwan
3
Replies
851
Views
3
Replies
851
Views
Using Finesse 10.5 WrapupData in TCD table has invalid characters
- (
03-20-2018
02:56 AM
)
Contact Center
by
Jirayu Kaewprateep
on
03-20-2018
02:56 AM
Latest post on
03-20-2018
12:18 PM
by
dekwan
1
Replies
466
Views
1
Replies
466
Views
Courtesy callback 8.0 reporting on icm
- (
06-10-2014
02:38 AM
)
Contact Center
by
Thomas G. Johannesen
on
06-10-2014
02:38 AM
Latest post on
06-10-2014
06:03 AM
by
Jameson Gagnepain
3
Replies
1119
Views
3
Replies
1119
Views
View All
Top Tagged
Agent Dashboard using AWDB and HDS
- (
12-27-2022
05:27 AM
)
Contact Center
by
deepaksharmainn
ovaccer
on
12-27-2022
05:28 AM
Latest post on
12-28-2022
03:32 AM
by
bill.king1
1
Replies
547
Views
1
Replies
547
Views
Recommendations for HDS Database server
- (
03-25-2021
06:00 AM
)
Webex Administration
by
RobertSchmidt43
25
on
03-25-2021
06:00 AM
0
Replies
533
Views
0
Replies
533
Views
UCCE 10.5.(1). Someone cleans the data in the t_Agent_Logout table
- (
12-16-2020
09:45 PM
)
Contact Center
by
BorisRus
on
12-16-2020
09:45 PM
Latest post on
12-18-2020
01:09 AM
by
BorisRus
2
Replies
1521
Views
2
Replies
1521
Views
“Agent_Logout” table update frequency
- (
09-09-2020
04:43 PM
)
Contact Center
by
mark.rennie1
on
09-09-2020
04:43 PM
Latest post on
09-09-2020
05:23 PM
by
Omar Deen
1
Replies
1222
Views
1
Replies
1222
Views
Cisco UCCE Database - SSL/TLS access
- (
06-18-2019
02:05 PM
)
Contact Center
by
mark.rennie1
on
06-18-2019
02:05 PM
Latest post on
06-19-2019
05:21 AM
by
bill.king1
1
Replies
1371
Views
1
Replies
1371
Views
Cisco UCCE Database Timezone
- (
03-28-2019
01:26 PM
)
Contact Center
by
mark.rennie1
on
03-28-2019
01:26 PM
Latest post on
06-18-2019
03:49 AM
by
piyush aghera
2
Replies
3322
Views
2
Replies
3322
Views
Inbound calls history (Sales and service) and average time per agent from HDS
- (
09-18-2017
01:16 PM
)
Contact Center
by
plukka
on
09-18-2017
01:16 PM
Latest post on
09-19-2017
10:18 AM
by
dekwan
1
Replies
489
Views
1
Replies
489
Views
ECC call variables not persisted into HDS database
- (
07-11-2018
01:09 AM
)
Contact Center
by
andysteel
on
07-11-2018
01:09 AM
Latest post on
07-17-2018
09:39 AM
by
dekwan
3
Replies
851
Views
3
Replies
851
Views
Using Finesse 10.5 WrapupData in TCD table has invalid characters
- (
03-20-2018
02:56 AM
)
Contact Center
by
Jirayu Kaewprateep
on
03-20-2018
02:56 AM
Latest post on
03-20-2018
12:18 PM
by
dekwan
1
Replies
466
Views
1
Replies
466
Views
Courtesy callback 8.0 reporting on icm
- (
06-10-2014
02:38 AM
)
Contact Center
by
Thomas G. Johannesen
on
06-10-2014
02:38 AM
Latest post on
06-10-2014
06:03 AM
by
Jameson Gagnepain
3
Replies
1119
Views
3
Replies
1119
Views
View All
Top Taggers
User
Count
mark.rennie1
3
Thomas G. Johannesen
1
BorisRus
1
Oleh Doroshenko
1
lohjintiam
1
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