Hello.
In my eviroment I have Expressway for MRA
Internet>>EXP-E>>EXP-C>>Cisco UC servers
All the users in the organization trying to connect to jabber by MRA.
After the user logged in to Jabber for mobile(I see in CUCM the device is in R...
Hello.
In our company there is conference system RCF Forum 3000 with microphones. I would like connect this system to Cisco Spark Room Kit Plus. I couldn't find in the data sheet of Spark Room Kit Plus any information about a line input.
Is there any...
Hello,
We have a client who is getting an upgrade from CUCM 9.1 to 11.5, however they have Telepresence server version 14.3.1, and according to Compatibility Matrix, the earliest version supported by 11.5 is version 15.4.
What is the easiest way ...
Anyone knows how to configure an SX10 to enable the latter to wake up/send to sleep a Samsung TV (in our specific case a UE49MU6405U)? Or how to configure the said TV so that it wakes up/goes to sleep as per the SX10's instructions...
Looked everyw...
Hi All,
We have a VCS-SPE x7.2.2 that is having some hardware fault, apparently we bought a new warranty replacement for it.
I received a new out of the box VCS x8.2.2. How do i convert from VCS to a VCS-SPE?
Also i need to port over the license...
Hello,
Could anyone help me here quickly. I am easily able to download the Telepresence VCS-C file from the Cisco's website with the latest X.8.10.4 version. Does it contain both the upgrade images for VCS-C and VCS-E. Can I use the same image for ...
I have a customer with three telepresence rooms. One has a SX80/Touch 10, and two have the Spark Room Kit Plus/Touch 10 units. I am looking to add the ability to turn the Displays on/off, and also change the mute status indicator on the in-ceiling Sh...
HiMy customer is seeking for SX20. They would also like to integrate SX20 with the smart board to display the smart board to the remote sites.My question is, if I do not include the Dual Display option license, will it work with Smart Board.Or is it ...
Hi Team
i have an Webex Meeting Server installed on premise which works fine,people can join on both side external and internal. We have just got an DX80 , our first purpose was to enable webex telepresence on TMS which should allow the DX80 to joi...
Hi all,
I am facing an issue. I have 2 SX20 TC7.3 (A & B) is registered via MRA with VCS-C/E X8.6.
When i call point to point between them, sometime, in SX20 B have no video, just have audio in few minutes. At this time, SX20 A still have video/audio...
Just installed our first SPARK ROOM system and looks good but have a couple minor issues.
1. Getting a warning on the monitor that the Camera upgrade needs to happen ?? Thought Camera upgrade was automatic from the codec ???
System is on ce9.2....
Reading through the CMS VM guides, the number of vCPUs required depends on the number of calls you want to support, which seems reasonable, however it appears that the same requirements apply to both the edge and core servers. These requirements see...
I have a lab running CUCM 10.0 that has a SIP trunk to a VCS. Previously I was able to place and receive calls across the trunk, but now I can only place calls, not receive. I did recently upgrade to 10.5, but I really can't recall if it ever worke...
Hi all,
I need to generate a list of users who have attempted in the past telepresence sessions via movi (Cisco Jabber Video for Telepresence) client or who have been registered to the VCS.
Is there a way to gather those information via TMS maybe?
Th...
