TelePresence and Video Infrastructure

Hi, We have a customer with several C40 units running software versions from TC7.2 to TC7.3.5. All of them are registered as SIP and H323 on our VCSe cluster. Thing is, when an endpoint is calling a meeting room on the MCU(also registered on the sam...

Hi I have problem with my Cisco telepresence touch 8 connected to EX90 endpoint see file attachment !!! Thanks.

Hi, SX10 codec installed and registered correctly, but after we changed the ntp to the correct server SIP no longer registered. Don't want to change the VCS and TMS settings because it's working with all other codecs. How can I revert the SX10 to th...

Hello,how can I enable participants to be on both screens in Telepresence MX 700, for example in 3 point conference site A to be on left screen and site B to be on right screen?

Hello ! I want to ask about soft key feature of 7965G.how to enable video mode on 7965G .guide said it supprt video mode. https://soh.sp.ohio.gov/sites/ngts/2015%20Documents/Phone%20User%20Resource/7945G%20User%20Guide.pdf#M6.9.47761.1HHead1.4.Touch...

Hi Friends, Can any one please help me about the below warning WARNING: SIP Listen Port And Outbound Mode The current SIP configuration may not permit SIP calls. Verify SIP configuration and connectivity status. Ensure that SIP is configured either...

He updated one of our C20s to a new SX20, but the new codec will not turn the same monitors on and off. We have made sure that CEC mode was turned on. These are two Samsung Plasma Displays (Model : P50FP). We never had this issue with the C20 codec. ...

Hello! Can anyone please guide me about soft key feature  of 7965 & 7945.and also about phone screen icon vidmode(video mode) .are 7965 support video.not transmit but can it receive the video ? please help me because its a task assigned  me .

I have Cisco video telepresence system with endpoint registered to CUCM. With MRA, you can have IP phone deskphone and DX series endpoint registered to CUCM using MRA externally. I have C20, SX20, C40 and C60 codec and MXP95 thirdparty endpoint regsi...

Hi All, Trying to configure URL dialing in sx80 with CMR cloud details. Please advice....