Hello all,I'm implementing some new Telepresence devices:Site AVCS-Control (X8.1)VCS-Expressway (X8.1)MCU 5310 (4.4)C40 codec (7.0.2)Site BC20 codec (7.0.2)Different subnet from site AI've enabled H.323 & SIP on the VCS-C and have tested multiple ca...
Hi.I have a lot of sessions in the active call window that are long time disconnected on the endpoints but still are show as active.Sometimes it helps to restart the involved endpoint. But mostly not. Types are Sip-Sip non-traversal.I saw some talks ...
We have a Lecture room setup with a C40.We have several projectors that we can control which content from the codec is displayed on which projector.When this room is in a live VC call and the far end is talking/active with Presentation - all is well ...
Hi Guys My scenario is to have a Single Cisco CUBE registered with 3 different providers. The purpose of three registration is to make some cheap calls and toll bypass. I can register with all three service provider using three Credential comma...
1. We've had a managed service previously and came to the end of the contract. At the same time, we moved the C20 to a new location. Having now installed it again with a new public IP address in the settings, I need to know how this is registered if ...
Hello, I'm trying to find how to backup my config and data for EX90 device. I have gone through all the menu options in the web interface and looked through several admin guides. I am unable to find where to do backup.If anyone knows please share.T...
Hi,We are using VCScluster with two VCSc s. We are using one VCSe placed in DMZ using NAT to external IP Adress.With Jabber4Telepresence placed on the internal LAN there is no problem.Using Jabber4Telepresence placed to Internet we have problems.Publ...
I have two codecs SX20 and C40. Both are not showing correct time on the display clock even after selecting the correct time zone. Is there any bug in the TC 6.0 firmware ?Even I tried by changing the local NTP but no luck. Does any one encountered t...
Does the 8710 support DNS SRV for sip/h323 registration to handle SIP/H323 registraion failover on the VCS? We recently added a second VCS peer for redundancy. We are planning to use two sip proxy on the video endpoints (TC6.3). The 8510 suppor...
Hi, I'm confusing of these three I know Expressway-E is used with Expressway-CTheir function is as VCS Expressway ? or I'm wrong ? Please help in knowing when to use each of which ?Also why we use it beside the firewall ? what is mean by firewall tr...
Hi,I have configured a VCS X7.2 with SX20 and polycom endpoints, both of them are registered to VCS. My aim is make/receive internal calls with other endpoints which are registered with a gatekeeper polycom, how can i do that? may be, via neighbor z...
I have a customer that wants to register a pair of SX20 running TC6.2.0 to their 8.5 CUCM.Unfortunately, I can not get them to upgrade at this time. There is no Phone Template for the SX20, so I am trying to get it registered as a Third-Party SIP )Ad...
Hi, we are planning to upgrade TMS from 13.2.1 (with TMS Agent) up to 14.3.1 (with PE) and also migrate the database on to an external SQL Server.I have a question;after we have restored the database on to the new external SQL Server, do we have to r...
Dear support community,I am currently configuring the VCS Expressway solution (both Expressway E and Expressway C servers). Because of some firewall limitations I am in need of resolving the Expressway C fqdn directly from the Expressway E server mea...
