Hello all!I believe I know the reasoning behind this, but wanted the official nod. It was brought to our attention that when a Touch is paired to a C-series codec, either directly or over the LAN, some of the API becomes inaccessible. I have verifi...
Hi, everybody ,Is there any way or it's possible to expand the 4 x microphone base XLR that comes with C60 . I have one customer that needs connect 7 X mics . I know also that C90 allow 8 audi inputs mics . Is there any expansion cables or somethi...
We have just upgraded to TMS 14.1.1, and since the upgrade - when scheduling audio calls to dial out as H320, we sometimes see that the dial protocol changes to SIP automatically, and the call fails.I have also noticed that the "Conference Booking" p...
I was in the process of updating the software (TC5.1.1) on a Profile 42 (C40 CODEC), I entered the new key code and the system needed to restart. After the reboot I could not see the device on TMS. After talking with the location the device says Not...
Upgraded our VCSs to X8.1 as per TAC suggested to perhaps fix an issue, and noticed that the search fields on the registration pages are no longer there. Haven't checked any other pages, but noticed it on this page for sure when I went to see if som...
Hi all, I hope I can get answers to the following :I was wondering if you know how to lookup users in the phone books by first and last names vers username in Telepresence Jabber? Can Jabber Client record video calls?thanks,Dany
Hi , I replace voip router from Cisco 3640 to C2921 router. The C2921 had show error message.%FLEXDSPRM-3-TDM_CONNECT: failed to connect voice-port (0/0/0) to dsp_channel(0/0/4) hwic_t1e1_wic_bp_disconnect: disconnect failedI found this is a bug.http...
Dear all,I recently have an issue with our two 3845 routers running IOS 15.1(3)T3.They are not responding to any SIP message they received. If I enter the following command, they work fine for several hours and the issue happen again:sip-ua no transp...
Im very new to VCS and VCSE, so any help would be greatly appreciated. Recently a problem came to our attention that inbound jabber video calls from the internet were not working. The call does establish, however, the external client does not see the...
Hi, I'm reaching out to find out if anybody would've experienced a similar issue that the one I'm having and possibly help me with the resolution of that problem.My customer has a Profile 55inch dual monitor system with a C60. Software version is at ...
Hi TeamWe have a EX90 machine which is giving some problem.It is not able to connect to the TMS.When we login the machine we get the page as attached.When we enter the software recovery page it enters into the factory default and software recovery pa...
Hello, Can I add an additional PC monitor to an existing TX9000 system which already has a PC monitor installed with it. Can a 2nd PC monitor be installed and if so, Where does it connect to and how do I access it from the console.Thank you,Lance W.
Is there a simple way to remove an option key entered into TMS? Licensing has provided us a 25 movi license when it should have been a 25 endpoint licens. We want to remove this movi licence from the clients TMS.Sent from Cisco Technical Support iPad...
Hi, we have a customer with 4 TX 9000 systems and registered with TMS server for the OBTP scheduling features. When I added CUCM (8.6.2)registered endpoints to the TMS Server (13.2.2), I noticed the TX 9000 system have a SIP URI in the TMS serv...
