TelePresence and Video Infrastructure

What could be causing TMS to not accurately show the system status of an SX20?  HTTP is enabled on the endpoint and when I force refresh in TMS, it corrects what is displayed.  TMS users are getting concerned when they see a system is not in a call, ...

Hi all,I just try to perform a fresh installation of TMSPE.When i arrive at SQL step, i could not pass it.I faced with this page but i dont have any idea what to do, what is username/password exc.Is there somebody who has any idea about this?Regards,...

I have a new EX60 running TC6.2 and my computer connected to the EX60 was not able to get an IP from the DHCP pool.  Setting in the network portion of the EX60 were Auto and 1 for VLAN, same as my other EX60s, but I could only get my PC to work when ...

Hello,We have a customer that requires a VTC bridge. Currently, they have 1 C40 located at the headquarters and 5 MXPs located at different locations. All of these end points are using ISDN and can make unclass and classified connections (secure) usi...

                   I have a MXP 95 in a far location that has registed to the VCS but is saying registration failed on the endpoint. I can ping all round the network fine and make a direct call from a endpoint in my office to the far end endpoint wit...

Thanks ahead of time for any help on this.I was doing a wireshark capture of both the free version of Jabber and the Enterprise version and came across a media routing issue that's rather perplexing.The client (Movi/Jabber) was on a NAT'd guest netwo...

HiI'v got 4 sites - cisco sx20 and EX90.When i call all the sites i can coonect.. but when they try to connect me - we can't connect.The problem is only with H323 because with SIP it's working OK and we can't connect in both sides.The problem it's in...

Hi Everyone,I have a Cisco Profile 55" with a C60 codec and a Precision HD camera.I would like to keep the camara frequency as a default to 50HZ which doesnt happen,eveyrtime i change it on the webpage it comes back to 60HZ automatically.Is there any...

How to do factory reset if some one forgots user id and password of Cisco C-40 Codec.

Hello,I need to check the firmware version of TelePresence VX over ssh. After I log into ssh which command should I issue to get the firmware version? What sort of format am I to expect?Thank you so much,James.

HiI don't have audio at all (in and out).. there is any configuration for that.It's problem with the codec because with other codec it works fineThanks

Hi guys,does someone have a good explanation why cant´t we receive presence from jabber video on iPad and Mac in a Jabber Video for Win?I know that the iPad do not support SIP SIMPLE, but why the PUA can´t generate they´re presence to other users?The...