Hello. I had some problems connecting thru a ISDN GW 3241 to a Polycom RMX bridge. The call connected with no issues and the video was working fine. The issue I have is with DUO VIDEO. For some reason, when I try to send content to this RMX bridge, i...
TelePresence and Video Infrastructure
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Forum Posts
Hi,1. Can VCS-C ver8.0 directly integrated with TP Conductor2.2 (via SIP Trunk/SIP) ? VCS-C 8.0-------------(SIP Trunk)-------------TP Conductor2.22. or is it that VCS8.0 is still fully supported by TP Conductor2.2 and is integrated via SI...
Hi...Customer has an EX90 running TC5.1.8.303428 software. The unit was working fine before. Now it's having some issues. It is connected to the network and we can ping it over the network. The unit is also able to register to the VCS Control for...
Resolved! TMS Configuration backup
I'm a rookie with the systems and need some help. I setup a backup on TMS (Systems>Configuration>Perform Backup) for our VCSc and VCSe a few days ago. I did not specify a time and expected it to start right away and run a backup on the two infrastruc...
Resolved! Device URI field in TMS
I have a situation where a customer had an existing VCS C/E and TMS in the US. They added a new VCS C/E in Asia. The US systems have the domain customer.com and the new VCS in Asia use to apac-vc.customer.com.In TMS, (they are still using TMS Agent, ...
Resolved! New to Telepresence
We have had the Cisco telepresence solution in place for about 1 year. We have a VCS/VCSe/MCU/TMS13.1.2(yes old, but we are upgrading as we just had our smartnet upgraded. We were without it for a bit).We are having a weird problem with units not b...
Hello,We have a issue where NTP has stopped working on our internal VCS Control, we do not have a internal NTP server so we use the public servers: 0.uk.pool.ntp.org, 0.europe.pool.ntp.org etcThese addresses always worked and no matter what public ad...
Hello Everyone,I'm having problems connecting video over a cisco voice gateway. I attached the debug ISDN. Can someone helpme?I'm seeing some important, at least looks like, logs at 16:53:31.009.Regards,Felipe Braga
I have a SIP trunk provider that requires me1) to always use my account name in the "From" header, so I have to use header header rewriting to achieve this2) to set the "P-Preferred-Identity" header to change the caller id (as From cannot be used due...
Well need some help here. VCS running X7.21. VCS was configured for primary cluster.2. Had Database Failure indication in the clustering section. 3. Deleted fields in clustering page saved and restarted VCS4. After restart had resources = zero a...
Resolved! Cisco VCS control Prefix add
HiI am trying to get VCS to add a prefix to a E.164 string e.g. 33333 becomes 4233333. I have tried to do this using both the search rule and a transform but each time I test I still end up with a call that goes through as SIP rather the H.323, takin...
I have a juniper EX4200 and i connect CTS 500 on one port. I tryed to get a vlan voice for the ip phone and vlan data for the pc. I have to use LLDP on the juniper because of course CDP is not available During the test, i notice that all the equipem...
Resolved! US Army hub sites
Recently we began installing the newer C series codecs for the US Army. But we have a couple of issues that we need to know if it is at other DOD sites.1. Using the ISDN Link module we have issues connecting to the DVS-G hub sites since Cisco did not...
Dear all,The codec C40 has obtained the TMS global phonebook.We would like to know any commands to obtain the TMS phonebook from the codec?Best Regards,Benjamin
Hi All,I have a windows 7, 64 bit OS and I have installed the VT advantage 2.3.1. Everything got installed, and the camera is also working but it is not connecting to the phone. The Icon on displays a message Cisco Unified Video advantage doesnt conn...
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| Subject | Author | Posted |
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| 03-05-2026 03:29 PM | ||
| 03-04-2026 11:01 PM | ||
| 03-04-2026 09:19 AM | ||
| 02-27-2026 08:17 AM | ||
| 12-19-2025 10:52 AM |
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