TelePresence and Video Infrastructure

Hi All - we have a VCS-E that has been working fine for most calls - however, have run into the following problem:We are dialing an endpoint that’s behind a Polycom VBP - : 20614667@xxx.xxx.xxx.xxx – it’s actually a bridge entrance “lobby”If I dial t...

Hi Guys,I have this scenario:My costumer already have VCSC Hardware with some C40 codec registered. I want to use a BE6k bundle with VCSC virtual, if posible transfer the licenses from VCSC Hardware to VCSC virtual?Thanks in advance,

Hello all,We are successfully running the following Telepresence solution:VCSE X7.2VCSC X7.2 with Device ProvisioningTMS 14.2.2TMSPE 1.1I can successfully connect iPads Jabber Video for Telepresence, Windows Jabber Video for Telepresence clients and ...

Hello,I have been looking for some solutions in the web for connecting a videowall with a Telepresence System and I have found the following:http://www.prysm.com/assets/documents/prysm-collaboration-solutions-brief-552-00018-00.pdfThat is what I am l...

Dear sir/ma,Please help provide the BoM for the below part number/license:LIC-TP-MULT-SRNI also want to confirm if this license  is the license required to enable Cisco Telepresence facility(CTS-P55DC60-K9) register to Cisco UC 9.1. bradebola

So I think I have configured the e-mail connectivity correctly.I've populated Admin Tools > Configuration > E-mail settings.I've added addresses to Admin Tools >Network Settings > Event Notification > Email Addresses to Receive System and Network Not...

Can you call an IP address from CUVA? I am running call manager 8.6.Thanks!

I have an E20.  I'm getting transmit (TX) packet loss above 15 percent.   However, my receive (RX) packet loss is 0 percent.  The distant  endpoint is the inverse - TX = 0 percent & RX = 15 percent plus.   Looking at the switch port, I've got no drop...

Hello,When I change to the tms prosioning extensionmode , do not work sip to sip calls oand calls from the internet to my internal network.  I know that because when i change back to the agent tms legacy mode,the calls work perfectly, why? I tried co...

Hi- We have recently installed a telepresence system and got very little training on it from our vendor.  Before this was in place we were able to make outbound video calls by dialing an ip address.  Is there something we need to do different now?  T...

Hello guys,  I'm new in the telepresence world, so I'd like to know how to add a SX20 to a VCS that is actually in production. If you have any presentation or video would be great.Thanks,