TelePresence and Video Infrastructure

Hello,I am looking to upgrade a CTS1300 from 1.6.4 to 1.9. Is this a stepped upgrade through 1.7.4? Is there a document that outlines an upgrade path? Also, how do I upgrade the phone Midlet along the way?Thanks in advance!Sent from Cisco Technical S...

I have devies registered to cisco CM and I want to be able to make Internet calls from those devices. Does anyone know of a step by step document ro do that with H.323 gateways or gatekeepers?  I know this can be done with VCS-C/VCS-E but I dont have...

HiWe have CUPS 8.6 and CUCM 8.6 and Jabber for windows 9.0.1 installed.Using Jabber, I can make video call by calling 9971 IP Phone.Problem is, When I select "Use my phone device to make call" from the bottom of Jabber instead of "use my compoter to ...

Hi,I saw an information about interoperability for CTS series and Codian MCU 4500. It says CTS supports Codian MCU 4500. Actually I am surprised. I used to know it is possible to make a multipoint conference with CTSes on only TPS server or CTMS. Cou...

Hi,I have integrated a VCS and a CUCM and I am able to make calls between them. Now I am planning to add an MCU to this setup but I am not sure which solution is best. Should I register the MCU to VCS or CUCM or both?Regards,Tufan

My company (Viettel, Viet Nam) uses Tandberg iPlex encoders for both IPTV and MobileTV service.In encoder's configuration, parameter Mode = Standard (3.0s). If IPTV user switches to a different channel, in first 3 seconds video and audio are not sync...

Hi,I'm having a hard time trying to reset a 7960 to factory defaults as per http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml#topic1First I power on the phone and immediately hit "#"The instructions say that...

Hi there,I have a customer who needs two endpoints to call each other from one meeting room to the other over ip only.Does the Telepresence SX20 or other enpoints support this?  Also do you have a config examples to register Telepresence endpoint to ...

Hi!Did somebody successfully try to move MXP/TC systems from one TMS to an other one?I am going to merge systems from two different TMS to one.I shortly tried to change the management IP for an endpoint, but the TMS then complained that its not its l...

We have an existing Telepresence infrastructure consisting of a Bridge / MCU (MSP200), Tandberg Gatekeeper, and approximately 20 Edge 95MXP endpoints. I would like to get two (and possibly more) EX60 endpoints incorporated into this infrastructure. I...

Hi, Can anyone tell me how to get the serial number of Tandberg Codec CTS-C60-K9 device.can this be located on the device and in what format is it written?Prompt response will be appreciated.Regards, Peter Nnaji.