Unified Communications Infrastructure

Dear AllI'm still working on the upgrade of our old unity 4.03 (swap server) to Unity 7.02.I have installed Unity 7 on the new server , setup message store with our Exchange 2003 server , gave the rights to the Ad accounts, and create some test subsc...

Hi All, I have an install that currently has Cisco Unity 7.0(2) running as a virtual machine. We need to do an upgrade to the latest version of Cisco Unity Connection also on a Virtual Machine.Is there a upgrade path and a walk-through for this proce...

Hi All,I am configuring CUCIMOC solution and I found Cisco UnityConnection cannot use +sign phone number.My AD has fullE164 number including +, and Cisco UnityConnection cannot handle +sign number.So phoneA(+6512341001) user has 1001 phone extension ...

I just needed to create a menu for specific phone numberEx:  when someone ring 3555Please Press 1  for depatment c ->3554Please Press 2  for for depatment d ->3556Please press 3 for depatment e ->3557Other      Invalid EntryI may not need queuing at ...

Hello,I have a problem with an CUMA Server.If I want to import a user I get the following error:'Internal server error. Please check the Cisco Admin Server logs or contact Cisco Customer Support'If I press Test config at the configuration website it ...

At one of our hospitals we have an old NEC 2400 IPX running release 25E. We're going to be replacing it with CUCM in a year or and currently have a local CUCM cluster & ISR gateways w/ QSIG integration to support some wireless phones.  We're going to...

We shall be runninig CMBE with about 50 phones (MCS7828 comes with 50 user seats) I don't know if I need aditional licences for either CUPC's (can I run them without presence? and/or another server?) and softphones?THANKS!

I have a UC540 that is having a bandwidth problem. When I device is connected directly to the cable modem we see around 30Mbps. When the cable modem is plugged into the wan interface on the UC540 and then a computer is plugged into one of the lan swi...

is it possible to configure the callback number to ring the phone and if it does not answer forward to security command.?let say i call 911 from my ip phone it gets translated to the proper ELINcomes back rings my desk phone the forward to voicemail,...

I am not sure this is the proper place to discuss this.I have a customer that has the following setup:Customer is running UCCX 7.01 with Presence 7.08 The CAD client agent status' are not updating with the Presence updatesPresence Updates for one age...

I am not sure this is the proper place to discuss this.I have a customer that has the following setup:Customer is running UCCX 7.01 with Presence 7.08 The CAD client agent status' are not updating with the Presence updatesPresence Updates for one age...