Unified Communications Infrastructure

I have a customer where we have Unity 7 with failover Unified with their AD 2003/exchange 2003 environment. The Unity and Exchange servers are at one building and some of the users are located about 10 miles up the road. We have WAAS in place betwe...

I'm having issues logging back into the system administration page. My default subscriber template was set to put all subscribers in the "default administrator" COS, so I moved all subscribers to a new COS...including the example administrator. Pleas...

Hi,I have a problem getting my CUP 7 server up and running. After activating my PAK on the CUP servers MAC address, I try to upload and receive the following error:Error: License File already loaded : license file with LicFileId 20090429095850903 alr...

I have a Win2k3 Server with Sp1 running Exchange 2k3 with Sp1. Dual 3.4Ghz procs with 3.5G of RAM.I have a separate Win2k server running unity. Was just implemented 8 weeks ago.Since unified messaging, all users experiencing slow email responsiveness...

Not able to take the backup of Publisher Using the suitable BARS utility. The attachment shows the error message. The CallManager Ver is 4.1(3)and OS ver is 2000.2.4 .When the server is rebooted Bios mismatch error is also reflecting. Please guide to...

Looking to re-record the Sign-in conversation in CUC 7.x? Since its a system prompt is this possible to do?Thank you...

Guys,I am constantly getting this error thrown up every time it would appear someone tries to access Unity. GLA_error.jpgI have looked at the recommended solution http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a0080a5e8d...

Hi,Can anyone help me out in sugesting which Micrsoft patch can be uploaded on Cisco Unity 4.2 Server running Win2K.Is there any specific patch which sugested by Cisco on Miscrosoft server 2k running cisco unity.......Thanks & Regds,Lalit

Hello Guys, I have a users who has been out of the office for a while. We are running Unity 5.0. The users has serveral hundred emails. How do I instruct the user to delete these emails without going through each message one at a time on the...

I have Unity Connection 7 with a SIP integration to call manager and everything on my network configured to use G729. Unity Connection accepts calls and works fine for voice mail, but when it tries to transfer to an extension from the directory handl...

Just curious to see if another type of antivirus can be used.

Hi All,I have three Call Handlers.... A - Main Attendant (greeting with caller input) Input 1 - Attempt transfer to "Option 1" Input 2 - Attempt transfer to "option 2" B - Option 1 - Attempt transfer to Mobile A C - Option 2 - Attempt t...