Unified Communications Infrastructure

Hello,I am seeing the following problem intermittently: Unity 4.0.5 TSP 8.0.1bCaller A is on the phone with Caller B (both IP phones, internal or external is the same).A third caller calls Caller A. When that person is forwarded to voicemail (becaus...

HiHave configured a call handler that transfers a call to an externall cell phone. However the caller id received on the cell phone is random. Can this caller id be fixed to one number say the voicemail pilot so that a user can quickly identify that ...

Whatever time server I add to Call Manager Express/Unity, it shows as "rejected" , except when the time server is the router itself...anyone know why?

We seem to have locked ourselves out of the SA. I can get local access to the server and VM still works fine.Is there a way to reset the administrator account? Even just unlock it, if it's actually locked?Thanks!

Hi everyone, Got a weird problem with one of our systems installed; Let me explain :When external callers want to leave a message on the CUE, the welcome prompt plays nicely, but the message cannot be left : always blank.System versions used :CUE v2....

Hi everyone,I want a Customer who calls a specific number to be directly forwaded to Unity and then get a greeting which tell him " our service is no longer available under this number, please dial the new number...etc", they dont leave a message.Pro...

I am currently decommissioning old unity servers in customer envt...have done all the 3x versions but have found a 2.46 version which had all users deleted in the SA and then imported into a newer version of Unity as new subscribers. I know Unity 2....

We have set up a single shared (group) mailbox which is defined as a subscriber within Unity 4.0(4). This is used for out-of-hours message for our internal service desk. All agents have access to this mailbox in addition to their personal mailbox. Wh...

Is it possible to configure Unity/Exchange to forward text for unit messages to a Groupwise server, which will then pass the message on to the user? I'm assuming I'd have to tell exchange where our Groupwise server is, but I'm not sure where to confi...

Hi, This may be a stupid question. I have some users configured in ccm and the attendant console client can connect to the ccm. But, no users are displayed in the Directory pane. Could anyone please help to solve it? Thank you very much.

Unity 4.2.1, voice mail only. Have a primary and secondary servers. I am getting errors in the primary server app event log:Source: CiscoUnity_NodeMgrEvent: 1011AvCsNodeMgr hasn't heard from partner UNITYA2 in 30610 ms, disconnecting. Failover work...

Hi,I have an existing 3845 IOS router that is used as a voice gateway for the PRI's via MGCP to a callmanager system.CAn that same mgcp IOS voice gateway router be used to handle incoming isdn video calls? A video comes into the mgcp gateway and cal...

We have one Unity 4.0.3 VM only server and will be adding another Unity server for failover and off-box message storage.Do we need to purchase client access licenses? I'm confused as to when these licenses are required.

Hi I have a customer that is seeing random ip phone to ip phone busy. All CCS and partions are correct. Any suggestions?