Unified Communications Infrastructure

Is there a wildcard you can use in the Unity Routing Rules that stands for a single number rather than the * ? I'm trying to remove the External Mask from the translation pattern from our pilot number that sends all incoming calls to Unity. But if ...

I'm trying to run dbwalker3 and am getting the following message - The version of resource DLL MSDASQLR.DLL is not valid.Unity is running at version 3.1(3)I found msdasqlr.dll in c:\winnt\system32\dllcache and it is running version 2.81.1117.0Any hel...

I am currently installing Unity 4.2(1) with the Opening Greeting configured to "release to switch" on transfers and I am having the following issue. For any call that is transferred from the Opening Greeting in Unity to an extension, the Caller ID s...

I've been getting conflicting answers and thought I would try here.If I have one physical box that is running 3 partitioned Notes 7.0.1 servers that are in 3 different domains can Unity support this? Do I need a unity server for each domain?I have b...

Any idea on why unity 4.05 w/offbox exchange would get a unity licensing error out of the blue? Been up for several months without a issue and first time this error occurred. There are no alerts in the licensing snap in from time the problem occurred...

Hello Everyone,Does anyone know if there is a way to pull voicemail passwords out of the SQL database? I am at a customer site and having to do a very manual migration from one Unity server to another (digital networking is not an option). I have b...

TTS stops working on after upgrade to Unity 4.0(5).The only error in the Event logs is:EVT_TTSMSG_LnH_PROV_WHILE_SHUTDOWN_WARNID: 1044Source: CiscoUnity_TTSMessage: Recoverable Error from L&H TTS Engine while shutting down (mapped to HRESULT %1). %2R...

DBwalker version 4.0 build 41Jeff:Got the latest Dbwalker, when I try to send a test message using the specified gateway I get this: "error, local IIS install directory could not be found" and no message is delivered. IIS is installed on drive D.

Hi!All our users speak only russian.They are experiencing many problems while exploring their voice mailboxes, becauze VM menu isn't localized. There is no russian Langpack for CUE. Is there any legal way to localize VM menu?Thank you!

I have Unity 4.05, Unified Messaging, WIN2K, EX2K. New install, had problems seeing the Exchange Message Store until TAC provided an ES, installed, fixed my issue. Today I changed a subscriber extension, and received the above message. The extensi...

I'm trying to setup Caller System Transfer so when an outside caller hits the Opening Greeting, they press "1"1 then goes to the Caller System TransferThey enter in the extenstion they wish to reach. In this case 7403.It fails...So I read on in the ...

Customer has an existing Unity 3.1 system and wants to upgrade to 4.X. The customer does not have SASU, what are the part number we need to order for the upgrade? We will also be replacing the server, does the upgrade come with Exchange 2000?Thanks i...

While Unity is available as a UM only solution, we intend to build it as a VM only solution in the interim period as follows:- Build a Unity server and install Lotus Notes client on it.- Build a Domino server and install the DUCS server software, CSA...

I am running Unity 4.2.1 VMO system with External Exchange. The Exchange server is the Domain Controller. My problem is that all the imported subscribers' AD accounts are not visible in ADUC unless I do a find. Basically, if I open ADUC and click o...

Unity 4.2.1When a message notification go out and ring a phone, it usually says you have a message and allows you to sign in and check the messages.Is there a way to bypass the sign in and as soon as I answer the phone, I hear you have xx number of m...