Unified Communications Infrastructure

Hi all,I have another issue with Unity Auto Attendant and I hope you guys can give me some suggestions. The ingress gw calls a CCM CTI route point and transfer to a customized openning greeting in Unity. While I am in AA, I can transfer the call to a...

Hello,I am attempting to install Unified messaging for a very large AD domain. I was able to successfully install unity but when i attempt to run the message store configuration wizard to integrate with exchange, I get an error about not having the p...

I am trying to load a demo box with Unity connection and I didn't find the platform configuration software anywhere and the load fails saying i must run that software to prepar my Windows 2003 load. Where can I get the Platform configuration CD.

Cisco Unity 4.0.3 SR1Callmanager 4.1.3 SR2OS Image 2000.2.7SR8Hi everyone!When I try to access voicemail from any IP Phone, It is getting some delay to access that... Maybe 5 rings before to access the voicemail. But, this issue is happening random.....

I am working in with a mail admin who has installed Exchange 2003 SP2 on all of his Exhcange servers, and I am going to install this onto the Unity server; I found that it is supported, and have not heard of any problems, but wanted to check in and s...

Unity 4.0.4 Sr1.Couple of users complained that Unity is playing mailbox full messages even if they don't have any new/saved and or deleted messages. Verified using DoH Prop test that their mailbox size is 25MB. So logged in to exchange using web cl...

I have 6 Unity servers experiencing the same problem. Our other servers are not having this issue. Windows 2000 SP4. We are having issues with Unity failing over for no apparent reason and after a few TAC cases it isn't anything related to TSP or m...

If you right click on the "distribution agent" in Enterprise Manager on Unity you can setup notifications via pager, email, etc. However, to configure the notifications for e-mail you have to install the Outlook Client on the SQL server.Is it suppor...

I have one user out of 450 that when he tries to reply to a message he gets dead air after pressing the # sign. It is an intermittent problem and happens to him from several different phones and at different locations. He has no problems using the # ...

Can I use terminal service to put patches for Unity OS ,Unity sr,Exchange and SQL, from the maintenance Guide, I notice Terminal server can't be used to install and upgrade Unity, I am just not sure if putting patches is part of upgrading the Unit...

Is there any advantage/disadvantage to using mapping an account using grantunityaccess tool to the eadmin account or the installer account?Both seem to work fine. Eadmin is an actual AD account whereas the installer account is an internal account th...

Does anyone know what the message store component of Unity Connection? I would assume that Microsoft Exchange is being used but I need to confirm this assumption.

All,Having trouble getting Unity to start after some AD changes. We de-commisioned an aging domain controller as well as our Exchange server. We did the Exchange first. I got Unity to run fine after that. A couple of days later we took the domain...