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Hello Cisco Community! : ) Anyone know the minimum internet speed requirements for Cisco 8861 via MRA? Some of our telecommuters are experiencing drop calls and I am afraid it might be due to lost of signalling to the phone and call manager. Your fee...
Hello All, Any ideas if adding special characters such as "~" and "*" to the agent last name could potentially cause issues within the PCCE environment? We have noticed that our WFM team is doing that to agents profiles but do not know if I should be...
Hello All, Any ideas if adding ~* to the agent last name could potentially cause issues within the PCCE environment? We have noticed that our WFM team is doing that to agents profiles but do not know if I should be concern. Down below is an example. ...
Hello,Would anybody know what could be causing the error below? I cannot seem to find a definition for it. I know it reads pretty straight forward but I was curious as to what may be causing the error. I appreciate the help.
Hi, I am trying to find documentation about changing DNS on the Cisco Unity Connection. I would like to know if by changing the DNS on the server would cause an issue with licensing? I know it is true for 8.x but not sure for 9.1 and above. Steve
Hi All, New at implementing DSCP. And hoping you can help. We have moved to softphones and need to start marking DSCP for QoS on L2s. But I keep running into a problem where class-map is being mapped but the class-group does not. I am not sure what ...
I apologize ahead of time for this question, but how do you install the .deb file on a hp thin client t620? Seems that Cisco only has .deb file as a download for thin clients and not .msi. Also, I cannot seem to be able to find instructions or docume...
Hi Jaime,The internet speed for one telecommuter is 5 down/2 up... which is really low.We would like to apply standards, but we are unsure of the minimum requirements.
