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Hi,The Licence says that premium license support outbound Calls Outbound. But had a disclaimer that says "May require Campaign Management software."I don't understand, i need adicional services, servers, integrations for an outbound campaing or can i...
Hi all, hope somebody can help me. Cisco UCCX Administration Guide SaysIVR and Agent Progressive and Predictive Outbound&For agent predictive and agent progressive outbound calls, disable the Call Waiting option on the agent's phone to allow agents t...
I passed the 500-052 certification on September 25. However when checking in cisco.com/go/certifications/login the exam does not appear, but it appears in the history. I do not know if I will receive the digital or physical certificate. I do not even...
We currently have a sites using Alcatel PBX`s (Only support E1 connections) .
Our service provider only offer SIP trunks, but we don't want change the PBX.
What we are looking at doing is connect the SIP trunk (30 channel) to a C2901-CME-SRST/K9_SIP1...
I Have two app servers in diferent locations. The servers are reached by IP Address (DNS or Proxy Caché isn't option) from remote sites.
We need establish a DR, in event of failure in central site, the backup should reach with the same IP (to not ch...
I took the course on Cisco Learning and Failed, after i studied from Cisco Design Guides and Installation Guides, and I recommend make practices in Devnet or Dcloud.
I cant download CUCE Editor (Service Contract), i have CCX Editor, but when i create a script appears the message in CUE: "script failed - script upload failed"
Good Day,Exist a reason to this?I have 3750's and 3560's and shows the matchs only in certain switches, despite the configuration is basicaly the same (except for IPs), other case is that the switches shows matches for denies but not for permits, and...
