Voice over IP

hello,I got an issue that i need to configure two remote routers 4321 to connect between them logical telephone line FXO to FXS.One router will be with FXO card that connected to call center on rg-11 cable.thought out the wan i got to other router th...

Hey guys I'm struggling with a NAT/SIP config I'm working on (on a 800 serie, running 15.3(3)M6)). NAT and routing are working fine, but I sometimes see  the outside IP address in the SIP packets on the inside interface. I have a PC with an IP phone ...

I am starting this discussion area to help answer any questions related to Verizon's IP Trunking services for Cisco VoIP products.I work with the Verizon engieering teams to help with Interop issues between Cisco and Verizon's VoIP network.Please fee...

One of my customers has a specific problem, which im unable to solve. Hopefull someone's able to help me out. Problem:Cisco CP-BEKEM-3PCC (Key Expansion Module) is occasionally not recognized by Cisco CP-8851-3PCC-K9 (with Multiplatform Phone firmwar...

I am implementing a QoS policy on the ASR920 and I'm having trouble getting it to classify packets on egress.   I tried a very simple class matching EF and a policy to test it and when pinging out the interface with dscp ef set, all the pings fall in...

Hi guys,In VoIP, I confuse the 2 concepts,'cluster' and 'zone'. Who can tell me and give me some configure samples, thanks.yytellmey

hi, guys thanks for time and help i have the next configuration:  class-map match-any VOIP match protocol h323 match protocol sip match protocol rtcp match protocol rtp ! ! policy-map VOIPQOS class VOIP priority 2000 set dscp ef ! ! !and i...

Hi,I am trying to register my sip phones to FreePBX, but the criteria for the registration is that you are able to know the username and password of the device(sip phones). Here I have a 7942 Cisco IP phone and having issues on how to track and get a...

I am connecting a VG350 to my 3850.  I believe the switchport needs to be configured as an access port to my voice VLAN.  Does anyone have a link to Cisco documentation that would support this?

Hi,We are getting the "temporary failure (41)" cause code on some calls - can anyone explain what this means.Cheers

Hi Team,Attached logs (called number 4384808)We have integrated Cisco cm v11.5 with 3cx. We can call from 3cx to cisco.We are facing an issue, when we established a conference call from 3cx. Please advise what could be the issue if "Terminated recv 4...

is it possible to have the working and non working hours in B-ACD config, also could you please let us know the below can be achievedIncoming call->check the working hours/non working hours(play closed prompt during non working hours)->reception(work...

Hello All,Our IVR resolution rate is decreased to 5%, out of 30K calls 28K calls are getting routed to agents, only 2K calls are getting resolved in IVR. and also Abandon Rate went up 7.7% (vs. target 4.5%) for the month of March.Can you please let m...

I planning to upgrade our big meeting room, just want to confirm whether Cisco CUCM 11.0.1 support Polycom C8.how to configure it on this?Appreciate if you can share experience to me.