Voice Systems and Accessories - Small Business

This is a bit of a follow-up to the previous post of memory issues w/ the UC540.  I had (two weeks ago) changed the Internet connection from a Time Warner with Ubee modem to an AT&T connection with an NVG589.I don't have a UC540 at my office, I use a...

If a client has CMBE6K 9.1 existing, and wants to do an Add-On of 150 Enhanced Users, can I use the “R-UCL-UCM-LIC-K9” for adding these licenses ? I don’t think there will be any issue since CMBE6K is nothing but a regular CUCM but can somebody pleas...

We recently deployed a new UC560 T1 system. Everything is working great, but I cannot get this call connector toolbar to work for the life of me. When the UC560 was in the test environment the call connector toolbar work perfectly fine, now that the ...

Its possible to establish a Sip trunk with CME in be3000?RegardsSent from Cisco Technical Support iPhone App

Hi, We've got a UC500 device and trying to use a SIP service and we'd like to setup direct dial to extensions however we've found that the provider doesn't send the actually dialed number in the TO or INVITE fields (it contains an account number). Th...

Hello, In need ok a little advice.  I have a UC560 handed to me to configure and I'm hitting an issue.  I've defaulted it and created extensions through CCA and assigned mac address along with option 150 in DHCP.  On the surface all looks ok but the ...

We have a UC320W system.I've upgraded to 2.3.2 (6)I am trying to upload an MP3 file. In the configuration utilityCloud TranscoderI start upload and get messageYour file is being converted to Cisco U320W format. This process may take several minutes.T...

Hello,I have a few Cisco IP SPA 303 phones connected to a PortaOne switch. The phones are registering ok on the switch and I can make outgoing calls.However, if I try to make a call to the extensions using the Cisco IP 303 phones, I get a '486 Busy H...

SPA 303 3 line business phone gives me about a two second window to dial our- but if I miss this window it begins to beep loudly on the dial out ...I called Cisco and they informed me that my warranty expired last month and to post on this forum for ...

Hi forum members I have the following scenario: SIP PBX  <--> UC540 <--> SIP trunk to service provider. The UC540 has the phones with numbers 100 to 105 registered. The PBX has the 7XX numbers. To the PBX, the following dial-peer is used: dial-peer v...

HiI am using the SPA504G and the asterisk chan_sccp_b module to connect the phone to asteriskThe communications works well.My problem is the  options of SEP$mac.cnf.xml vs the XMLDefault.cnf.xmlAlmost all the doco is about zerotouch etc is for SIP, b...

I have successfully downloaded and installed the upgraded firmware of 7.5.6 for the SPA525G2 phone via the web interface. Both the phone and the web interface tell me that the firmware installed correctly, but both are still displaying the old versio...

Hi,Has anyone created an XML app that is able to monitor a call parking lot in Asterisk (quite possibly using the AMI interface)?Many thanksSean

Hello, how can I recover the phone? What I have tried is the software in this discussion: https://supportforums.cisco.com/discussion/10616406/spa962-sos-recovery-mode but it didn't work. The software didn't find the phone. What I need in the compu...