Voice Systems and Accessories - Small Business

Is there a way to change the default holiday hours for Night Service to something else? I am using Cisco Configuration Assistant to program Night Service on our UC560.  When I select the holiday in the Night Service tab, the buttons to change the tim...

Do CME support IM and Presence features in line with CUCMCan we use IM and Presence deployed at Centralized site with CUCM for users at remote sites with CME

I had a customer with a UC540 call approx. three or four days ago, and he couldn't get from his home PC into his work PC via RDP.  The work PC is behind a UC540.  He restarted the UC540 (power cycle) and it seemed to start behaving.Today he was havin...

I recently bought a cisco linksys SPA 3102 gateway to help me forward incoming VOIP calls to the PSTN network via the PSTN line. I also installed syslog to catch the sip trace. When i placed a call, after the SIP Invite and Trying, I immediately get ...

Hi everyone,I am faced with a problem when trying to dial an external number with 141 in front of it to hide the caller ID ( in the UK ).I am always getting the error ( invalid number ) and showing me the number with the two last digits missing. But,...

Hi,I purchased two pre-owned phones to use with my VOIP service, and I'm not knowledgeable in the software/firmware for these products. I'm sorry for my newbie questions, however, i am thoroughly confused on what to do.7960 - I did a factory reset by...

Has anyone beign able to make this work? Thanks,

Hi All, We are using Cisco SPA 112 adapter and it is having 2 lines,I configured both of the lines.There is no issue in line 1 but line 2 is automatically went to disable mode.After that i have to manually enabled that option. Please help me to fix t...

Hello All!I've pulled out this unit from the box, haven't used for longer time. Today after I've configured I found out, that I have no dial tone and I can't reset this unit via IVR.Line1 and the PSTN is registering , when I call it, the interface wi...

Hi I need to setup an alternative proxy in the spa5xx phones. Our phones are running 7.x version SW and I saw the alternative option on the web page of the phone but now can not locate it as it only shows the single proxy option. Is there an option I...

We have a set of uc520 , ios version :uc500-advipservicesk9-mz.151-4.M6 , there are few 7960 phones working well . When I new add one 7960 , It shows 'protocol application invaild ' . I found the page http://www.cisco.com/c/en/us/support/docs/voice-u...

How can I turn off the speaker for a spa509g phone? We have the Plantronic wireless headsets w/lifter. Just turning the down the volume also turns the volume down in the headset.