Voice Systems and Accessories - Small Business

Hi,My system setup is as below.1. UC560 with 8.6 software and whatever phone firmware came with it.2. Cisco 7945 with boot load file ID: tnp45.8-3-1-21a.bin, load file: SCCP45.9-0-2SR2S3. The extreme switch with LLDP-MED turned on. Port setup vlan 32...

In the past few days I had to call into the Cisco Small Business support line (1 866 606 1866). Each time I reached someone with very heavy foreign (non-US) accents with various levels of technical ability. On top of this the phone connections were n...

Hi all,Having a few problems with the new software pack compared to the last version. Now, im trying to test the support of the 9971... so thats the new element here... however I seem to be having problems with SIP Trunks here also (perhaps its the t...

Hello all,I am looking for some maintenance procedures for the UC500 series products. I have a client that has a UC520 and I am already taking care of it but I want to start doing periodic Maintenance or preventitive Maintenance.  If anyone has any s...

To all,We have a new UC540 install with 12 IP Communicator Clients.  We are using Jabra .....  headsets.  We have encountered a challenge with Windows 7 PCs that this is solution is installed on.  The user would like to be able to use the PC Speaker/...

Hi,Just thought I would share how to integrate a Cisco UC560 PBX with Office 365 to provide voicemail to email inbox functionality.The First thing to do is to set up an smtp virtual in IIS on a server within the environment according to Microsoft's K...

Hi all,Im coming to the end of the setup of our UC320w/ spa504G system and having one remaining problem.Iv successfully setup and assigned inbound lines 5 from sip trunk and 1 from a fxo line.For reference our 5 in bound sip lines end in 95/96/97/98/...

We have had a few only going issues with these devices since having to change to them when the 2102 was discontinued. At this stage we have two issues: 1. Provisioning via TFTP causes the bridge mode in the device to not  work, we have got a beta rel...

Hi friends ; Im stuck in configuring  an SPA8800 in order to proccess a call coming from UC560 via a SIP trunkUC560 Dialpeer Configdial-peer voice 100 voip description llamadas_nacionales destination-pattern 7500900 redirect ip2ip session protocol si...

Are all the 7900 series IP phones capible of handling more than 2 concurrent calls? What about the 6900 series?Thank you.-Tim

i have a new client with a uc540 setup and there is 3 phones. 1 phone offsite at a remote location with an spa525g2 with ssl vpn, and when she (the remote user) calls someone every so often the conversation stops, i called her to see how it was worki...

Hi Guys,Is it possible to automatically remove voicemails after they expire? We have them on GDMs and the GDM becomes full, we stop getting voice to email. They expire after 15days, so we'd like them to be automatically deleted after this date.

We have a UC560 with a front desk admin that transfers calls to the users.Some of these calls end up in voice mail.When the user retrives one of these voicemails, they get a lengthy system recording preamble along the lines of "Call transfered by XXX...

I have a customer whose Voicemail-to-Email is not working.I was able to locate the error below in the system logs -- but it's too vague to really tell me what is going on.Anyone have any insight into what this means?Jul  2 10:40:21 UC320W user.debug ...