Voice Systems and Accessories - Small Business

In CCA 3.2(1), UC560 is running software pack 8.2.If we go into the backgrounds or Ringotones to add new ones, the screens come up blank with a message "The embedded TFTP server can not start or is unreachable."  There is no 3rd party tftp server run...

Hello! I am installing a new UC540, that was configured entirely in CCA. I've installed Office Manager, and manually pointed it to the UC540 (It would not discover it). I've entered my username, password, and enable password, but receive the message ...

Hi,In SPA122 with fw version 1.1.0 (11) tftp client is not operative when DMZ is Enabled, provisioning not working. When DMZ is active, the request to SERVER TFTP to complete successfully but the response sent directly to the private IP (DMZ). With f...

We need group paging to a single zone for immediate deployment.  One way to do this is to use any phone to dial an extension which connects to a paging system through the FXS port on the ISR 2901. Any advice?*Partner Request on 8.6.3*

I am looking into setting up Disctinctive Ring on a UC560. The problem is , I need to set it up on a call that is forwarded to a hunt group from a NOA. Any help would be appreciated.

Hi All,I couldn't find anywhere to set up  DHCP  on BE 3K GUI interface ?  Seems like BE3K doesn't support DHCP function.  If so , does that mean we have to manually assign static ip addresses on each phone (  think about 100 users )  if there is no ...

Hello, I can't get connectivity between my computer and UC560. My UC560 with the IP 192.168.10.1 is connected to a poe switch where the ip phones are connected.The phones are in the 192.68.10.x net. On the other hand, the computers are connected to a...

Hi,i upgraded the UC520 with 8.6 software pack and when it came to restoring the backup it failed and my UC is kind of stuck it is not able to call outside just works internally.i tried to resotre the backup again but fails. not sure what to do.Need ...

Does anyone know if the UC540 can support 2 trunk group configured on a T1/PRI? Is so, which vwic card would I need to purchase?

We are experiencing an issue on transfers where no progress tones are heard by the caller. If A and B are on a call and A transfers the call to C, then B doesn't hear any ringing whilst waiting for C to answer. Note that A hears ringing when calling ...

Hi.  What is the date/time format of CDR’s which are exported to a CSV?Here is one example from June 4:1336099766** Partner Question on 8.6.3**

One of our customers had an issue this morning where the ATA appeared to be online (responsive to SIP Options requests) but would always send a SIP 410 response when it received an invite.  The problem was ultimately resolved when they rebooted the d...

When a new site page is created, emergency calling from that site is automatically enabled. Emergency calling requires a ELIN number. Here are some guidelines around ELIN configuration:The ELIN is a DID which represents a site. The number (s) should ...

Hi,Is there anyway to set your outbound caller id as private or unknown within the UC320?