Voice Systems and Accessories - Small Business

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we are not able to connect to office manager. we use version 1.12. we use in our network a different router as the uc500 maybe this causes the connection to fail. the error message on screen is:unable to connect to uc500.hereunder te content of the l...

Has anyone experienced complaints in regards to the quality of the Music on Hold over a SIP trunk?  We've had 2 seperate clients voice concerns about the quality of their hold music.  We've tried both of the .wav files, as well as different tape deck...

We are working with NexVortex trying to establish a dynamic SIP trunk and are running into a problem.  When the trunk is set up as static, it works but not when set up as dynamic.  Just to be clear, the static/dynamic is the registration on the NexVo...

bbbowden1013 发布者 Level 1
  • 1531 查看次数
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Hi all;I am in the process of coming up with a price list and Solutioning design. Id like to know if the SPA500 series phones is compatible with the CUCM and CCME? So far I've been using the SPA phones with the UC500 boxesPlease adviseRegards;Jocelyn...

J_Vansen_S 发布者 Level 3
  • 1490 查看次数
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We are currently investigating several cases where UC560s running on  the latest SWP 8.0.4 are experiencing Audo Chop and distortion with  Voice Mail Greeting & Recorded Voice Mail Messages.We  believe we understand the issue now is with CUE 8.0.2 an...

Outgoing calls are fine.When a call comes in fro PTT on my BRI lines I can see it has the correct digits, but a dial-peer is not matched.000441: Apr 20 09:12:33.395: //-1/290A9D338008/CCAPI/cc_api_display_ie_subfields:   cc_api_call_setup_ind_common:...

ashleyisa 发布者 Level 1
  • 947 查看次数
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Whe I receive a voicemail notification in email, the system appears to be losing the caller ID information from the call.  The voicemail appears to be coming from Todd at extension 109, but is actually from an outside caller on an fxo port.  Can we m...

shuotari2 发布者 Level 1
  • 815 查看次数
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What is the audio file requirement in order to load up customrecordings to the UC320 Auto Attendant?If the recording studio compaby does the full audio/Wave file in other format than G-729, can we convert it using any sostware tool.I heard Cisco does...