Are there any recorded WebEx demos or detailed documents explaing the salesforce.com integration the UC500?Also, are there the same for integration with Cisco UCCX?Thanks.
Are there any recorded WebEx demos or detailed documents explaing the salesforce.com integration the UC500?Also, are there the same for integration with Cisco UCCX?Thanks.
Hello!!Is it possible to program a button (hard og soft..), so that when it is pushed, the users telephone is member of a blast group. And when pushed the second time, the users telephone is resigned from the blast group?:-)-David
I understand that the UC500 series comes with BACD capabilities.But am I correct in assuming that Cisco Contact Center Express can be integrated in the UC500 as well?If so, what extra hardware/software/licenses are needed?When features do you gain fr...
I need to configure an SPA3102 as follows:An analog telephoneAn analog telephone line (POTS line)A VoIP service (Voip Service through 888voipstore.com)There are NO VoIP phones being used.I want incoming calls from the PSTN (analog telephone line) to ...
Hi,I am just wondering that it would be nice to have DDNS or a similar kind of service support on ATAs and Gateways, specially the ones which have option of router(NAT) functionality. This dynamic dns support is already included in most routers/NAT d...
Hi,We're installing a Video phone setup for a particular customer using a Cisco UC520 and CUCME 15.0XA2. For this we're using the SPA525G to display the MJPEG streem coming from a Linksys/Cisco PVC2300 Video camera. I followed the integration steps h...
Is there any news on a CallConnector client that works with Vista x64? Tried the latest version available on the cisco site, and it doesn't work.
Hello,Could somone help us understand the real difference between SBC support vs TAC support. UC520 is the only product that offers TAC support, while UC540 and UC560 offer SBSC support. What exactly is the differecne between two, does SBSC not have ...
Hello all,I've been spending some time now (many days) trying to repair a UC520 by reading all the posting here. Everything I read here did not help me at this time. As time is critical to me now i really need your help. I need to make a demo for a c...
Hi,I've had a lot of request from customers that want to have a "or hold for operator" option in their autoattendant. This is a dealbreaker for many customers that has responsibilities to their customers to always be available i.e hospitals, medical ...
Looking for recommended hardware and software companents as applicable to set up 2 remote home work sites to utilize 7960 phones. Customer is open to purchasing other phones if it will improve quality and simplify. users have existing dsl or cabl...
I am having a problem trying to setup separate VLAN's for the voice and PC on a 504G (firmware 7.4.4) connected to a Cisco SLM248P switch (firmware 2.0.0.10). Basically with VLAN's turned off the phone receives its IP and configuration via DHCP witho...
I've had a few users mistakenly activate call forwarding on their phone to:a) a number that is not valid (too few digits for an internal or external call, extension doesn't exist)b) forward their phone to a valid external number but to a destination ...
I have had a problem with a 942 sending and INVITE request and stripping out the "Proxy-Authorization". Just wondering if anyone has seen this before.After the Max-Forwards: is sent it should send;Proxy-Authorization: Digest username="0000",realm="xx...
After installing the latest firmware 7.4.4 for a SPA525G the streaming of a cisco web cam (PVC2300) fails! With firmware 7.4.3 everthing works as described in the documentation. On the phone webpage for the web cam entrys the password textfield is mi...
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