We've installed the WebEx Monitoring Service from the Control Hub. Looking to add agents to our RoomKits, which register to the cloud, but we are seeing the error, "this is not an on premise device." Anyone else seeing this error or have any expe...
Hi All, We have a question about Webex on Premise Client Application.So our customer have CWMS 2.5, whether we can use Cisco Webex Meeting Desktop App and Cisco Webex Meeting Phone App to login the users to it? I already try to login with the site U...
Quick rundown, I'm local IT for my company. I have a User who is attempting to use Webex Meetings integrated into the Office 365 version of Outlook. When viewing the add-in's on Outlook, Webex is not listed. Upon visiting the preferences of Webex, I ...
When using the Productivity Tools to schedule a meeting you get a pop-up template to make changesIs there a way I can change the time an attendee can join the meeting prior to start time.I have attached a screen shot attached and the default is 5 min...
We have terminated employees in Team and inactivated them in the admin portal. They still appear when you do a name search. Is there a way to remove them so they can't be selected?
Good Morning,We are our own partner for our organisation, which worked fine until now. Municipal Offices have the tendency to change names and now we have to change the name and the email for the partner as well!Since the partner is THE person who ca...
Hi there. I have a little question: Is admin.webex.com still accessible for admins after AD Federation Services integration, when FS is down? I want to enroll webex integration with ADFS, but I am afraid of failure of ADFS will make admin interface u...
We have Webex Teams Unified CM(Over MRA).Voicemail is not working for all users,please see the (ATTACHMENT).For the same users when login to their Jabber app (Over MRA) Voicemail is working fine.Please suggest. CUCM server name is set to FQDN.
Hi,We have imported users in Webex Control Hub via Directory Connector. We have enabled Unified CM for Webex Teams.We are unable to search those contacts which status is showing as "verified" or those users on which Webex Privileges are not assigned ...
Good day all,Apologies, if this is not the correct place to post this question. One of our clients have CMS 2.8 in their enterprise. They are planning a refresh to this, to provide more capacity for cms call connections, broadcasting of events which ...
Hi All, I am working on deploying Hybrid calling for a customer and looking for some information regarding the features available like hold/transfer and conference. At present i am able to make outbound/inbound calls but unable to do a conference (a...
Receiving Http/1.1 Service Unavailable at the last few percentages of the recording upload. Any ideas as to why this is happening?
I cant remember when it started happening, some of my meetings show up on the mobile app, but not all of them. I can see them all in my calendar via outlook or by going to the webex web site. I have the meeting list source options for Webex Calendar ...
We have a user that has an issue with when she is going into webex teams on the local machine, the font size is jumping from regular size to large and stays large for the time she is in the application.We tested this on our citrix environment and the...
Hi. During remote diagnostic sessions where I pass keyboard and mouse control over to a remote party is there way of preventing / notifying if the remote party is screen grabbing information ? Also if I record the session is there a way of capturin...
