Webex Administration

Hello colleagues,I have a CWMS 2.7 cluster and one of the IRP servers has stopped working in the cluster. After reinstalling the IRP server, I wanted to add it to the cluster, but I can’t. How can i do this? Can you help me?

Hi  recently we installed sx80 and from head office provided  cloud WebEx registration code, how I can register sx80 in cloud WebEx using head office provided code. I couldn’t see any option in codec web interface for Enter the code , how can I Enter...

Hi all! 👋   Our User Research team is recruiting participants for future user research studies. I’d love to extend the invite to this group!   Participants get to influence the product roadmap and design of Control Hub and Partner Portal and get a s...

Does the Webex Meeting mobile app log the user out of the app after a period of time of inactivity?  

Hi,Is it possible to integrate/sync 2 separate Azure AD's into Webex? We have part of the business using it's own separate Azure AD, but we would like to investigate the possibility of sync'ing them as one into Webex. I guess the alternative is to us...

Hi team,  I am looking for information around multiple exchange instances connected to the same Expressway Cluster.  We have a client that has Webex Hybrid Cloud Connector that connects to their on-prem Exchange and a separate Directory Connector for...

WebEx on-prem version 4.0.1.2160.D-AE We're trying to move our WebEx backups off of NFS and over to secure storage. We've been able to do it but we are having a problem with our recordings while using the secure storage method. When we record a WebEx...

How can I efficiently create a report that includes information on those who downloaded a specific recording?  Can you search on more than one recording and can the User name be included in this report?  For example - a manager wants to know which te...

HiI was getting frustrated with a music streaming issue on Windows 8 which I have just discovered is being cause by a WebEx component/process - ptoneclk.exe. After coming off a WebEx session if I tried to listen to music, say via a streaming service,...

Brief summary of issue is that sometimes when starting a meeting, whether it is scheduled or impromptu, the initial connection to the other client (usually another RoomKit in another location) experiences latency, lag in audio/video. Initial troubles...

Hello, We currently have a Meetings site (users managed in Meetings Administration). Users use Meetings Desktop App and as soon as these users start the app, enter the site-id (site.webex.com) the SSO takes over and users login. (SSO with Azure AD)No...

Hi Everyone,I am working on a project and need to call the Far End camera presets. Is this possible? The Far End PTZ controls work fine but the RoomPreset feature does not appear to do anything. Can I save a Room Preset on the far end or is there a c...

Greetings,for you webex users/admins out there, how do you deal with  intermittent reports of poor voice call quality, noise or static on random meetings. I use control hub troubleshooting tools but that does not really provide any useful info when/i...

My question is twofold: 1) Can you disable wireless screen sharing on an endpoint? In a classroom setting, some professors may want to limit students from pranking the classroom with inappropriate screenshares from the back of the class.2) Can you di...