Does anyone you know how to order the hooks for the room kit? I need two of these: These are the two little grey hooks that slide into the slots on the room kit and hang from the wall mount "bar". I checked the datasheet and it shows par...
We have several conference rooms with SX20 units in them running TC based software. Cisco has announced EOL/EOS for the SX20 units. I've upgraded these but it looks like you are required to use the Touch10 controller. I absolutely hate this thing; th...
Can Cisco Room Kit Pro host third party meeting platform such as Microsoft Teams?
Hi Guys,is cisco room usb upgrade kit available ( SKU ) ?i need to upgrade my room usb to room kit mini
Hey everyone, our Webex board was updated overnight and came in to this (see attached photo). Called support, its out of warranty but they aren't sure what to do about it. Has anyone had a similar experience and what steps taken?
Dear Webex Community,Greetings. I installed Cisco Webex Meetings app on my laptop (Windows 10) and it's working great. However, in the process of installation, the app's add-ons got installed in the MS Excel, Word and PPT programs (Microsoft 10). The...
I am looking for a way to create (external) contacts (Name + SIP-address) on the cloud-registered webex devices. I know that I can do this locally on the devices.But I am looking for a central solution, so that all my RoomKits can access the same lis...
Has anyone ever had their Cisco Webex Whiteboard (in this case the 70 inch version), screen fade to black, come back on, fade to black, come back on, fade to black, and so forth (as seen in the video below [after a device reset]) at differing interva...
Hi my intergrated camera of my lenovo thinkpad doesn't work with webex. Everytime I join a meeting, press "start video", the camera works for a second or two, and then stop working leaving frozen image of mine, then showing a message"Make sure that ...
I am looking to convert a DX-80 remotely from CUCM registration to Webex registration.I've performed hard reset and screen is asking for the 16 digit code however I'm not able to enter this via the administration portal? Device is running RoomOS 2019...
Hi, we have the problem, that when in a call with a Desk Pro device, while sharing, the name label is too big. It covers the mouth of the person speaking and it is hard to see, who is talking.Is there a way to make the label more transparent or to c...
Hello, we have a customer who has telepresence endpoints registered to the CUCM ( On-premise). & they have a Webex meeting account, they want to join the Webex meeting through telepresence endpoints. on the Telepresence endpoint screen, we are trying...
I cannot login to my devices' web interface for administration. These devices were just purchased used. They came from a CUCM environment, and are now being used with just Webex. I have factory reset both devices, and re-activated them. I can initi...
We have TMS/UCMC Webex devices and would like to have the units automatically become the host if the host has not joined without having to hit the # or type in the host key.
I keep getting this pop up after few minute connect audio. at first its was fine then suddenly disconnected. im using this headphone just fine for others application but this only happen on webex. I have try to update my audio driver, change my hea...
