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Welcome to the Cisco Community Ask Me Anything Event   Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from Monday, September 14, 2026 through Monday, September 28, 2026. Our experts Shree Hari AB and Suman Sinha wi...

Shree Hari AB.jpeg Screenshot 2026-09-11 at 3.12.04 PM.png

Hello, we've got a C9800-L-C-K9 unit giving us this error.  Any experience withWLC#show facility-alarm statusSystem Totals  Critical: 6  Major: 0  Minor: 0Source                     Time                   Severity      Description [Index]------      ...

CourtCopex by Frequent Visitor
  • 2379 Views
  • 5 replies
  • 0 Helpful votes

Im hoping someone has an answer for this. We have an existing 5500/3702e setup, and the 3702 is supported by my new c9800 WLCs. For some reason, all existing APs were "primed" via console cable and static IP address. No idea why, but it's what I inhe...

Good Day Cisco Comminuty,I have a new 8540 WLC, that is joining an old 2504 WLC. The plan is to remove the old and have the new one running alone. Now I would like my AP's to distribute ip addresses from a special pool that I setup on my Windows DHCP...

mathemba by Frequent Visitor
  • 1374 Views
  • 3 replies
  • 0 Helpful votes

I have two 5520 controllers both running 8.10.x. Both are maintained by Cisco Prime 3.10. One controller will be replaced by a new one but before I can retire the older controller I need to move the APs off the older controller over to the new contro...

DAVID by Level 5
  • 1563 Views
  • 3 replies
  • 0 Helpful votes

I am currently in the process of deploying C9800CL on my on-premises ESXi machine running version 7.0.3. Unfortunately, I have encountered issues while attempting to import the OVA file.Could someone please provide information on the compatibility of...

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Hi there,I am looking for a solution to this issue; I have set up a Corporate SSID for new remote users. They gain access via a PSK only (No radius involved etc). However, how do I set up a prompt/alert that the password needs changing after 90 days....

Hi, i need to reset cisco Wireless lan controller  9800-LF.  Is the below commands work for WLC having version 17.4.*??? Enter reset system at the command prompt.At the prompt that asks whether you need to save changes to the configuration, enter Y o...

Hi! Thanks in advance.I recently got a 9130AXI and a 9800 WLC. I did the setup and everything is working except the Wi-Fi 6. According to the data sheet the 9130AXI support Wi-Fi6 but in the 9800 WLC under Configuration - Wireless - Access Point Tota...

adrntrs120 by Community Member
  • 6048 Views
  • 17 replies
  • 0 Helpful votes

hellp i need your help.i have a standalone AP 3702i,after configure ssid and every thing go normal when i change encryption mode to cipher (AES+TKIP) and put authentication key WPA2the ssid not appear and can join it as hidden network what is the iss...

DNA Admin EG by Community Member
  • 1725 Views
  • 3 replies
  • 0 Helpful votes

October 17, 2023Users of google authentication behind splash captive portals need to be aware of a change in service due to a new policy from Google.Until now, captive portals have redirected users (302 redirect) to a captive portal where authenticat...

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John Tansey by Cisco Employee
  • 46649 Views
  • 39 replies
  • 4 Helpful votes

Hi, I have two WLC 5508 controllers running in SSO HA Pair.  The primary unit crashed and lost all config, license, and image files.  The failover to secondary was successful and now it is running as secondary (active).  The secondary unit is HA-SKU ...

ckendzora by Level 1
  • 21822 Views
  • 10 replies
  • 6 Helpful votes

Greetings,We moved over to EfficientIP and I'm having a time trying to get option43 working. with Windows DHCP it was creating a hex option, but hex or binary is not an option is EfficentIP.I'm hoping someone here has had to set it up and knows the c...

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