Call Control

Hi,We use CUCM12.5 to monitor call events of extension terminals (using JTAPI).We usually connect to CUCM from one server and run a program to monitor call events.Is it possible to create multiple sessions from multiple servers in one CUCM?If possibl...

Dear all,due to a vulnerability on 16.09, we upgraded 4300 to 17.03. After the upgrade, the BACD works, but the caller has to listen the whole message before he presses the digit of his choice. For instance, when the message says "press 0 for the hel...

We have a requirement to make some alert text messages display on our Cisco IP phones.  What are the options for sending a message to a Cisco Phone?  I read about the JTAPI sendData command which sounds like what I need.  However there are some inter...

Hi,I am trying to use the media play leg_incoming steps and leg_outgoing seteps to play a audio file from flash on inbound/outbound calls on a CUBE (SIP-SIP). I can get it to play a greeting to caller when call first is answered but not with both par...

I'm looking for a way to redirect an inbound call to DN A to DN B using JTAPi, and where B then sees not only the information about the calle, but also that the call was redirected from A. I'm looking at the various redirect methods on CiscoConnectio...

Please can someone explain to me (simply) what the acronyms CEC and CCO mean in reference to user IDs, and what the difference is? I realise these might be stupid questions!  We have a group of users using CEC IDs and want to give them/tranistion the...

Hi, our product uses phoneDevSpecific to push phone execute requests to Cisco IP phones. The product has been working great for 15+ years on CallManager 4.0 through 12.5 with 79xx series phones. Since adding support for 88xx phones, we are frequently...

Hi All, I can see that the official stance on JVM versions is 1.7.0.79 (under Oracle specific as well).... https://developer.cisco.com/site/jtapi/documents/cisco-unified-jtapi-supported-jvm-versions/   Is there any reason why such an older JVM has to...

Hello,Refer to the link below, Cisco JTAPI (for CUCM12.5) is considered to be compatible with RHEL7.Is it compatible with RHEL8?If that is not currently supported, are there any plans to support it? https://developer.cisco.com/site/jtapi/documents/ci...

Hello, I'm trying to access the CUCM using zeep python library and I'm having an issue with the client method. I'm loading ACLAPI.wsdl as a local file, so I defined: WSDL_URL = 'file://C:\\Users\\dgonzalez\\Trans\\Devnet\\Schema 10.5\\AXLAPI.wsdl' an...

i am running some Tapi tests regarding user login or logout using jabber.Configuration:cisco tsp 12.5.1lineNegotiateAPIVersion: : cisco tsp returns tapi version 0x00020001lineNegotiateExtVersion: cisco tsp returns 0x0000000F.Registry: EMOptions is 1....

Hello all, I want to know if there is a limit of how many devices a single JTAPI user can control/observe? And if so, what that limit is and where it is defined? In CUCM settings I found 2 settings that may have something to do with this: Maximum Dev...

Call scenario is like this:- Agent1 calls Agent2 which answers, call1.- Supervisor1 starts monitoring Agent1 (JTAPI call1.startMonitor(Supervisor1...Agent1))- Supervisor2 starts monitoring Agent2 (JTAPI call1.startMonitor(Supervisor2...Agent2)) Is th...