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Resolved! Using SQL to retreive/update service parameters in CUCM 11.5

Hi guys,I am trying to check the status of a service parameter in for the CCM process, the service parameter is cluster wide but I cannot find the table to query its status. I am talking about the OPUS codec.System -> Service Parameters -> Call Manag...

Resolved! RingTone back is not working

Hi, I have attached the last script version and the debug to check please. The script flow is working properly but the I don't hear the ring tone.. I press the options and stay a "mute" period until someone answer the call. thanks.

Resolved! TCL IVR migration 2900 to ISR

Hi guys, I have been trying to migrate a TCL IVR script from 2900 to ISR router for days, but the router show a lot of erros.On debug process the most part of the functions are not compatible with the new platform.The script is very simple with optio...

Resolved! CUCM WebDialer - How to get profile information with proxy user?

Hi guys,I have an issue with the WebDialer SOAP interface. How do I get profile information of an end user with the proxy user credentials who has the "standard EM authentication Proxy Rights" assigned. In the request I can only set credentials of th...

JTAPI events after CallInvalidEv

I have a JTAPI-based application which monitors calls on CUCM.If I try to dial an invalid number an announcement plays and after that there is some kind of dial tone.The last event which I receive is CallInvalidEv. This event is received when the ann...

JTAPI versions JDK Docker

We are using JTAPI as part of a Java 8/Spring Boot application to implement 1st and 3rd party call control on CUCM. The application currently runs in a Docker container (see Docker specs below). After reviewing the JTAPI Supported JVM Versions docume...

Resolved! Network Based Recording (WSAPI /XMF) not working on CUBE-E with TCL

I have CUBE configured with NBR using WSAPI. However recording doesn't kick in if I assign my custom TCL script to incoming dial peer.My TCL doesn't answer the call and handoff the call to default application after finished processing.Do I have to do...

AshG by • Level 4
  • 8558 Views
  • 15 replies
  • 1 Helpful votes

TCL IVR after 6 to 8 rings IVR started

we have to reduce the ring time like as I dial PSTN number, IVR should run immediately. I tried to change the ivr pilot number one time it works great but after that ivr didn't start. Then reverted back. Configs & logs attached.  I am assuming this n...

API for Consult Database for Call Control in CUCM

Hi,I need integrate a API for consult database for call control, in Mexico with the new dial plan for calls to mobile and national calls, it´s the same pattern. The route-pattern example is 9.[2-9]XXXXXXXXX and the patter dial for this two destiny it...

TCL ivr convert pri to sip trunk.

Hi Team I want to use my currect TCL auto attended for new gateway. Existing gateway is working on pri line at the moment we will migrate it sip trunk between its. In my case incoming call will arrive via sip trunk.Can you please advice that my e xsi...

KY_ by • Level 4
  • 3246 Views
  • 7 replies
  • 0 Helpful votes

Resolved! Callmanager 11.5 & AXL Python - addCss

Dear Cisco community, currently i work on a simple pyhton script to add one Calling Search Space with a few partitions.My testing enviroment:Pyhton 3.7 (Windows)zeep module (python to soap)CuCM 11.5 SU5 If i try to send the following code, my pyhton ...

Loading tcl script

I use a tcl ivr application. Sometime when I reload script after some changings it hangs in loading process. Removing the application service and renaming it doesn't help. Only the router reboot helps. There isn't any hung session with this applicati...

TCL script not able to play .wav file in ISR 4K

Hi all,   We have recently migrated few ISR G1s to ISR 4K and found that TCL script which was working previously with ISR G1 is now not working in ISR 4K. The script is being used for simple IVR (customized though).    Issue description: When IP Phon...

vivebatr by • Cisco Employee
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  • 12 replies
  • 5 Helpful votes
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