Call Control

Hi, I was under the impression that the x-refci value was the call-id, however this does not match the value of ciscoCall.getCallID().getGlobalCallID() How do I match the jtapi call events with the recording? As an example, I got 28594060 for the x-r...

Hi, all   I am newbie in the devnet world.   I am finding some codes using suds and zeep to connect via AXL to the CUCM. There is any advantage to use suds or zeep or in end of the day, the result is exactly the same?   Best Regards

Hi , I am using JTAPI for the first time and i have installed CiscoJtapiClient 8.5 on my local machine When i am trying to run the makecall functionality from my local machine i am getting the following error. TraceModule: couldn't create LogFileOutp...

Hello experts,   are there any IMP developer guides for 11.5 version?    I found these https://developer.cisco.com/site/im-and-presence/documents/ but they stop at version 10.5.2.   Thank you.

Log Snippet:2019-02-07 14:24:47,901 | TRACE | 21 |  |  | UnitManager | EventHandler_OnSessionMsgSentReceiveEvent - Session: 620066288 - Message:BYE sip:1234567@172.3x.3x.1xx:5060;transport=TCP SIP/2.0From: "Agent1"<sip:21554@10.xx.0.6;x-nearend;x-ref...

Hi, I am using Cisco TSP (TAPI) on windows platform for CTI integration with Cisco platform. I am parking a call using undirected call parking feature. When Call Park Reversion Timer expires and the parked call comes back and rings on the extension I...

Hi, I am new to jtapi development and i made a call between two terminals programatically through makecall application.Now we want to get the call datas like call start time, end time, call duration, etc., through the code (not through RTMT trace log...

Hi all, I am programming the Jtapi to control a phone to call another phone inside the same CUCM.   I have three phones A, B and C. I am able to control phone A to make call to B and C. And then disconnect the call. But if I try to control phone A to...