Call Control

Hi ,   I need help with creating a SIP Normalization Script to replace Anonymous ID to caller ID's The thing is, when i make a call (from external)  to cucm and the extension has forwarderd all calls to another externally number for example ( mobile)...

Hi, I am using Cisco TSP (TAPI) on windows platform for CTI integration with Cisco platform. I am monitoring softphone (Cisco Unified Client Services Framework) via Cisco TSP (TAPI). This soft phone is linked with my end user who is using Cisco Jabbe...

I am working in IOT project, Using JTAPI I am calling multiple users by admin, using broadcast. But in broadcast, if first one answer the call, other call will be dropped. In my scenario, all users along with admin should be part of discussion in cal...

I'm attempting to register a third party SIP device to the 4331 Router running in CME mode.   This process has worked for years on a 2901 router, and originally worked on the 4331 router running IOS 3.16.04.   Once I upgraded to 16.4.1, the registrat...

I have a Cisco CME 10.5 with SPA 300 Telephones, all works fine, except the Moh. The music on hold does not work, when I leave a call in hold or transfer it, the music does not sound. I add the relevant config that I have, please help IOs: version 15...

Hello,  what would be the easiest/proper way to detect incoming call on PC for given user?   Scenario: user has IP Phone and PC, when call is incoming I would like to detect that and display notification on PC. I can see there are multiple ways to in...

Dear Cisco dev community,    I am working on a project whereby using the TAPI functionality, I am monitoring calls between several lines. All's currently well however, I am unable to monitor a line which was created on a third party SIP device.    Is...

My client has a office on a Serviced Building , there is a lease line and they have connected to that a CISCO, MODEL- ASA 5506, SN: JMX2201G04G And it's working fine. The network IP is 10.24.10.170 and problem is when I connect 2 IP phones, That have...

having dialling issue in the CME system when dialling mobile number <90!>   looks like we have conflict of dial plan here. we need find the solution for the same.   Internal IP Phone directory number range: 9001-9099   PSTN Mobile Number pattern:  90...

Hi, I need help from anyone because of a problem with our PGW2200.A few days ago I began to make switchover automatically with this error in the log:   ENG-01: ALM = \ "CRITICAL M-OOS \", STATE = SET, SEV = CR "   Attached the platform.log of when th...

We have Axis Door Station registered on CUCM. It shows the status of this door station on the CUCM. However we used JTAPI and developed our own application to monitor few CISCO devices for their status, to report us when those devices are down.Proble...

There is a guide from Cisco saying what phones are supported by TAPI https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/tapi_dev/12_0_1/CUCM_BK_C6F20193_00_tapi-developers-guide_1201/CUCM_BK_C6F20193_00_tapi-developers-guide_1201_appendix_01100...