Hello, I have a CTI appllication that works fine. Tried to secure the CTI connection following this very good guide. https://community.cisco.com/t5/collaboration-knowledge-base/configuring-and-troubleshooting-secure-jtapi-cti/ta-p/3125041 I have a c...
Hello, at the moment we implement JTAPI to our solution. Because i dont want to monitor all Phones in the CUCM cluster, i was thinking if it is possible to monitor also SIP Trunks to see all calls which are running on the SIP Trunk. Is there any API ...
How to make DTMF and TTS work in cisco jtapi system. What are its settings so that my call goes from one phone to another phone. In what way can these two be used in my Java code?
You 15-12-2023 00:35 •Hi, I am new to Cisco CUCM. I am trying to run the application https://github.com/CiscoDevNet/jtapi-samples/tree/master to make a call in JTAPI.I create one application user in cisco Unified CM Administration but still I am not ...
Hello - Looking for some help with JTAPI implementation. Plan is to build a web softphone for 3rd party call control where the purpose is only to control the device through the UI. Reading the developer guide looks like I need to get provider (I read...
Hi Actually we are working CRM and we want to ingerate our cucm as communication feature from browser, or api that will let customer call from website through plugin they click and redirect them to our central If so what are the requirements for thi...
Hello there.Please consider the following scenario:A call to a CTI route-point has been established. It has been automatically transferred to a Hunt-Pilot extension.There is no available extension to take the call (i.e. all agents are busy), and so -...
I have a serious problem connecting to a CUCM 10.5(2.1) server using JTAPI from machines running Redhat ES 7.2.The same server is ok with clients running on Redhat ES 6, using exactly the same JTAPI jar file and user.I have installed the 64-bit jtapi...
Hello all,We started development on a CTI Manager application a month ago using Cisco JTAPI in Java to ingest CTI events published by the Collaboration 14 DevNet environment. We paused development for about two weeks and recently resumed again. We ar...
Hello, Our customer has a Salesforce integration with our UCCE 12.6. Now we are moving from IP Communcator to Jabber and conferences don't work! I don't find any documentation about differences of using Jabber instead IP Communicator. Has someone s...
I have a JTAPI application which can deflect incoming call to another diallable destination using Connection.redirect(destination), but is there any method that will decline the incoming call - resulting in the call being diverted to Voice Mail (with...
While using CSF devices created with mix case / lower case, the JAPI events and CiscoTerminial returned by JTAPI is inconsistent.The CSF devices are created as CSF<user-id> (user-id is in lower case from Active Directory e.g smithj )Provider.getTermi...
I need to receive call variables that are in FINESSE. Can this be done using JTAPI? If yes, where and how can it be done?
I am trying to write a python script which will do a ssh to Cisco VOS device (similar to CUCM). I am using paramiko Library and interact command in my python script. Able to successfully SSH the device, able to execute the first command. However sec...
Hi, I need to have the conference data in a recording solution.for recording I get from SIP a terminal name in in the format b00120801010 In JTAPI I have the event CiscoConferenceStartEv, but I get no connectionID that I can link to the recording dat...
