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Hi Team, I have a question regarding the following compatibility document:   is TAPI 11.5/12.0/12.5 supported with all of the Windows 10 types/version (LTSC/B, CBB ...)? I have a s...

eyalraba by Cisco Employee
  • 1 replies
  • 0 Helpful votes

I'm looking to replicate the output of the IM&P Presence Usage report, a list of active or signed in Jabber / XMPP clients via an API or some other programmatic method. While querying the CUCM RISDB can return clients currently registered to CUCM for...

I try to integrate between IVR and VoiceBot by Customer Virtual Assistant but this feature supoort only google dialogFlow . So I tried to open  live RTP Stream with another Party and redirect streams to VoiceBot , we think in this solution by using C...

I have a unique issue regarding SIP Diversion headers generated by Call Manager.  We have a department using Contact Center Express, and one of the features written into the CCX script for the agents is the ability of the caller to exit the queue and...

mnora by Beginner
  • 4 replies
  • 0 Helpful votes

Hi All, Currently utilising CURRI via Python 2.7 - working fine. However, have a requirement to migrate to Python 3.x for compliance reasons.Unfortunately, the SocketServer application no longer functions as expected in 3.x.I've ran all code via 2to3...

Hello Community, I have been reading CURRI documentation and I found that it is possible to modify the calling number and called number using CURRI, to apply business rules. I tested it calling from one internal agent to another successfully, but I c...

mcalderon by Beginner
  • 1 replies
  • 0 Helpful votes

When you divert a call with CURRI, you're doing so using the permissions of your ECC profile - thus bypassing whatever permissions the original destination of the call.Am I really the only one thinking this is less than ideal? The divert from an app ...

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