Call Control

Hello , we are trying to detect if a Cisco TAPI device ( can be IP Phone , IP Communicator etc)  is disconnected from the network or powered off .  From Cisco TAPI we couldnt find an option to get an event in the case of such an incident.  We are not...

Hello,New this devnet .I have come across issue with CVP server  were i got the below error from log. Enclosed complete log for your  ref."can't connect to SIP server: ConnectionWrapper.check: can't establish connection"During this issue my vru pim i...

Hi Team, I have a question regarding the following compatibility document: https://developer.cisco.com/site/tapi/documents/supported-windows-os/   is TAPI 11.5/12.0/12.5 supported with all of the Windows 10 types/version (LTSC/B, CBB ...)? I have a s...

Hi, I would like to ask if Cisco JTAPI supports Java 11 Azul ?   Thanks,

I'm looking to replicate the output of the IM&P Presence Usage report, a list of active or signed in Jabber / XMPP clients via an API or some other programmatic method. While querying the CUCM RISDB can return clients currently registered to CUCM for...

I try to integrate between IVR and VoiceBot by Customer Virtual Assistant but this feature supoort only google dialogFlow . So I tried to open  live RTP Stream with another Party and redirect streams to VoiceBot , we think in this solution by using C...

I have a unique issue regarding SIP Diversion headers generated by Call Manager.  We have a department using Contact Center Express, and one of the features written into the CCX script for the agents is the ability of the caller to exit the queue and...

Hi, I'm trying to build a couple of custom UDS servers to bind di 2 different user profiles for Jabber. The goal is providing a separated phone book for users with profile A (linked to the UDS Server A) and users in profile B (linked to the UDS Serve...

Hi All, Currently utilising CURRI via Python 2.7 - working fine. However, have a requirement to migrate to Python 3.x for compliance reasons.Unfortunately, the SocketServer application no longer functions as expected in 3.x.I've ran all code via 2to3...

Hello Community, I have been reading CURRI documentation and I found that it is possible to modify the calling number and called number using CURRI, to apply business rules. I tested it calling from one internal agent to another successfully, but I c...

I have a problem in the code with CallCtlConnDialingEv.This is my code for getting calledAddress:String callCalled = Optional.ofNullable(ciscoCall.getCalledAddress()).map(Address::getName).orElse("!EMPTY!");My code for getting currentCalledAddress:St...

When you divert a call with CURRI, you're doing so using the permissions of your ECC profile - thus bypassing whatever permissions the original destination of the call.Am I really the only one thinking this is less than ideal? The divert from an app ...

sql = '''select * from device where name = "ATAD4ADBDCECF72" '''# Execute the executeSQLQuery requesttry:resp = service.executeSQLQuery( sql )except Fault as err:print('Zeep error: executeSQLQuery: {err}'.format( err = err ) )else:print( '\nexecuteSQ...

I try to find solution to integrate cvp with voiceBot place on cloud , i find dialogflow component under cusomter voice assistant (CVA) but support only Google .How to integrate cvp with VoiceBot but send stream (customer voice) to voiceBot and recei...