Call Control

cancel
Showing results for 
Search instead for 
Did you mean: 
cancel

Intro to Ansible

Good Documentation

The Great Selenelion


>> View previously featured conversations <<

Forum Posts

Hello,We have TCL script which does the DB query based on CLI and if DB query fails ( i.e. DB server is down or no record fund), TCL Script rejects the call.Now we want the TCL script to raise alert if DB query fails. Just wondering what is the best ...

AshG by Level 4
  • 665 Views
  • 1 replies
  • 0 Helpful votes

I have a call between to parties A and B.  B consults to a route point C.  Sometimes we get what jtapi events out of order.  We get CallCtlConnOfferedEv on the route point before we even get Held on the main call.We expect this order, more or less:Ca...

These are not much used but they are another thing on which the developer guide is wrong, page 5-13.First of all the codes format is ls_xxx, not ts_xxxThen, their meaning is not exactly as the manual says. From what I observed a typical sequence for ...

Resolved! Call Start Time

Is it possible to get a start time of a call using jtapi?(I understand that adding an observer, capturing call connected event, and then recording the time is one way, but is there a stored property somewhere where this is tracked?)

razaali20 by Level 1
  • 773 Views
  • 2 replies
  • 0 Helpful votes

Hi,My need is simple and couldn't get any information/solution from the support From a web based application, I would like to get all calls events from a specific phone number.I want to know:- who is calling- who picked up the phone- how long last th...

Hello.I have a customer who would like to do duplicated recording of a srtp call and I was told that it is possible to do so, using XMF feature.I checked the developer guide posted here, but no information about XMF.So, I am wondering if it is possib...

exjun by Cisco Employee
  • 4645 Views
  • 4 replies
  • 0 Helpful votes

In CiscoJtapi01.log I see that coming event3324: may 22 14:30:30.642 MSD %JTAPI-PROTOCOL-7-UNK:(P1-10.0.3.3) received Event: com.cisco.cti.protocol.CallStateChangedEvent {  eventSequence                     = 150  lineCallManagerID                 = ...

Looking at the 10.5 developers guide it appears that JTAPI still does not support server 2012 (Cisco Unified JTAPI Developers Guide for Cisco Unified Communications Manager Release 10.5(2) - Cisco Unified JTAPI Inst…)When will support for 2012 be add...