Collaboration Applications

When i call voicemail from internal network i hear enter your pin announcement normally. when i connect through VPN i still can dial 7777 but i hear silence however call counter is counting so i reached voicemail but silent. any idea what ports/proto...

Hi, When I make a call with and I need to enter a PIN (FAC) using PC or iPhone from inside (WIFI) or outside (Expressway), the keypad is activated and I can entre the PIN, the call is ok.Issue : but when I use Cisco Jabber for Android, the keypad is ...

I am on CUCM 10.5.  My certificates will be expiring for my call managers and presence servers.  I did all these certificates initially with a trusted CA, I think Geotrust.  Rarely use Jabber anymore BUT if I let these certificates expire now, will t...

We are a little behind the times and have just upgraded to 11.5 CUCM. We noticed when playing around with JAbber on Mobile that if you create an Ad hoc group chat on your jabber windows or  jabber mobile , the group is not seen . For example i have J...

Hello guys, We have here a old CWMS 2.8 that works well but we recently found an option in Settings -> Security -> Encrypt sensitive information -> "Encrypt meeting content between the Cisco WebEx Meetings Server and the users." This looks pretty cri...

Hello folks, I am new to MRA deployment. I have gone through design and how it works. 1. Customer requirement is to RESTRICT MRA clients over internet moves from one city to another or one country to another then CUCM should only allow internal CUG c...

Hi,   I am looking at a CMS Design for a scalable and resilient Cisco Meeting Server deployment, probably consisting of around 3 clustered servers.   I want to understand what options i have for distributed calls and load-balancing when the call cont...

Good Afternoon All, We have a user on campus that is having an issue with the Outlook Calendar integration and WebEx. If the user has this option turned on when he goes to join a meeting the app will say connecting for about 10 minutes and then comes...

It is advised to use Webex Teams UCM calling solution in favor of the Hybrid calling solution.When using this option your Webex Teams client registers on the UCM directly or via MRA (Expressway Edge) as a Jabber CSF, TCT, TAB or BOT device depending ...

Please help, sending messages to offline users no issue - messages were received after offline user logged in. When online user trying to send an attachment to offline user, the attachment icon is greyed out. How to fix that? Jabber version 11.7.1

Getting an error message on IM and Presence (12.0)Error Occured While retrieving information from database.The connection to the CUCM Publisher is down And not able run the Cisco Sync Agent service  Please advise

We have CWMS version 4.I am trying to add our own Help and Support URLs under Branding the the URLs won't show up under the Support page on the  Webex site url.The contact information text shows up, but none of the URLs do.What am I missing

UC Apps are version 12.xon-prem CUCM and IM&PWe restarted Tomcat and DRF services. IPSec certs are distributed to all servers in play as IPSec Trusts.  Phone Services shows connected in Jabber accounts (per customer but I'm verifying) User desk phone...