Collaboration Applications

hello all, we have a problem with logout from hunt group. The users have a jabber for windows and jabber for iphone. In jabber for windows the user can logout from the hunt group and does not receive any calls for the hunt pilot number (as desired)...

Hello, I installed CMS 2.5.2 and I want to edit the invitation_template.txt contained in the call_branding.zip to show special character (specially accented letters). I realized they are not shown when the invitation is sent. Is there some way to inc...

Hi. Is it possible to have Jabber call notification on lock screen with Win 10 ? To be able to see a call even if PC is locked like Skype is able to do. Thanks.

In Jabber 11.9.x, there was an indication for missed calls and/or voicemail messages in Jabber dock window. Since Jabber 12.x there is no indication for missed calls and/or voicemail messages in the minimized dock window. In the task bar is a indicat...

I use Ubuntu as my desktop at home and log in to my work VDI desktop via Citrix that has Cisco Jabber Softphone.  At work I connect to the same VDI via an Ubuntu thin client and the softphone works fine but not from home.  I thin what I need is insta...

Hi, Manage a fleet of about 120 iPhones (DEP enrolled and MDM via Airwatch) running Jabber. At random Jabber will get stuck on the sign-in screen. Displaying "Your username or password is not correct". Screenshot attached. Yes, end users may have ent...

Hello All,I purchased the NFR 11.5 UC Packages a few months ago and I have voice lab now up/running. But the SIP Called Party Tracing doesn't display. I read that this is due to a beg. Could someone verify/assist. Is there a work0a-round. I think tha...

After upgrade CUP from 12.0 to 12.5, Jabber client (Mac) not able to sign in Presence Server. From Account, Server Address became "(IPv4)" and Port is showing "0". Any idea to fix this issue? Thanks!

Hi GuysI have an issue at a client where they do not want the users to be able to do UDS lookup to CUCM when connected via MRA as they do not want the client to be able to see all contacts on CUCM. Is this possible to do via the config.xml file ? Or ...

All, Has anyone ever seen a scenario like this before: 1. Cisco Jabber for Windows working all OK with Phone Services 2. Cisco Jabber for iPhone will not connect to Phone Services 3. Both clients connect from the same source network 4. Both using the...

Hi We get the same number displayed “cx4u31155” on both iPhone and Android when calling internally from DN 31155(Jabber or Cisco phone) to Jabber on a mobile phone. does anyone know where the cx4u comes from? BrMichael  

hello there i have installed CUCM version 12.0.1.10000-10 and Unity version Version 12.0.1.10000-8. both the application are integrated using SIP. i did all the configuration for voicemail(Route list, Pattern, VM Pilot, VM Profile). issue i am facing...

I have a Jabber user that has someone gone "Offline" and I am unable to change the status back to anything; they are able to see everyone and chat but others users cannot see him. This was version 9; I updated him to ver 10.6.2 - no change.Uninstalle...