Collaboration Applications

We are using a 3rd party product for an internal directory. Web based.The Dial function in javaScript looks like this:function Dial(n,t){location.replace(n+":"+encodeURIComponent(t))};where t is the number in e164 format.We encounter issue with the "...

Hey Guys,I am trying to configure Cisco Jabber voice on Samsung Note 3 Neo phone, Android Version 4.3. My Cisco Anyconnect VPN is connected and WiFi is OK, yet the Jabber application is disconnected throughout.Thought it was network but it is not.Tri...

I'm trying to connect a Dual Mode for Android phone to CUCM 10.5 but when I press on verify I keep getting the error: Connection failed. Check your Phone Services settings and try again.The phone has connectivity to the CUCM since I'm able to open th...

We've received a couple of reports that occasionally a Jabber client will report that the certificate of one of our IM&P servers is not valid. (We've had this reported on both Windows & Android clients) If, in the Windows client, you click "Show Cert...

Hi All,i've configure cisco IM and Presence v10 integrated to CUCM v10 some service running well (UDS, CTI Deskphone, VM, Presence) but Jabber client cannot connect to Softphone  (SIP) and i was configure ucsf(Client Service Framework) for jabber cli...

Hello!Could you please help me.I have CUCM_9.0.1.10000-37 and CUP_9.0.1.10000-21 run on VMware and cisco jabber client for windows 9-0-5.IM and presence work fine but I cannot make calls using softphone. I created CSF device for userAssociated user w...

Hello, we installed the server, and updated all the patches, but the time zone was not correct.Please tell me how we can manually correct the time zone for a country or city, or when will the update?Thank you!

Our customer is using windows jabber client with CAD UCCX 9.0. In practice, it is not convenient for agents, when with incoming calls they are getting the pop-up windows in the corner. Is there a way to disable it for incoming calls?

Hi,We have deployed 250 port CWMS server without IRP, Need clarity on the below question.1.  System Capacity - 250 Simultaneous user , Is it means maximum port limits for system will be 250.      e.g for Audio only call,  If we schedule/host meeting ...

Hii have cucm 10.5 integrated with cisco presence.i have local users created on CUCMall work gooodi would like to add picture to jabber profile but i don't know how can I?regards 

Every time My manager logs into his Jabber, he receive a status pop up request from contacts on his list (same people all the time). Does anyone know why this happens? I cant figure out how to get rid of it. Any information would be appreciated! Than...

Is there a way to increase the chat history from a client? In the old version days of history were sorted into tabs and searchable. This version seems to have regressed. Is there something I am missing?