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Scheduled CUIC Reports losing filtering criteria.

tmessenger
Beginner
Beginner

CUIC 10.01

ICM 9.0

 

We have a reoccurring issue where some scheduled reports fail with this message:

"SCHEDULED REPORT EXECUTION FAILED - DATA-PROCESSING-CENTER-ERROR"

 

When I access the report, the filtering criteria is missing.  Once I define the criteria and save the report, it works again.  This has happened to a few different scheduled reports and is not limited to one report type/definition.

 

Any ideas?


Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

david.macias
VIP Advocate VIP Advocate
VIP Advocate

I suspect you're hitting this https://tools.cisco.com/bugsearch/bug/CSCte82968, however I don't see a fix for it. Open a TAC case and ask for the detailed notes on the bug.

 

david

View solution in original post

12 REPLIES 12

david.macias
VIP Advocate VIP Advocate
VIP Advocate

I suspect you're hitting this https://tools.cisco.com/bugsearch/bug/CSCte82968, however I don't see a fix for it. Open a TAC case and ask for the detailed notes on the bug.

 

david

Thanks David.

Just an update, TAC released a fix for this bug.  However, you must be at 10.5.   So far, everything has been fine since applying the fix.