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Hi, I have gone through documentation regarding this at https://www.cisco.com/c/en/us/td/docs/voic...
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60
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07-02-2020
06:47 AM
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Hi there, While the Agent being logged in,there is Agent's Username,Password & Extension.Su...
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92
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06-29-2020
08:09 AM
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Hi guys. We have UCCX with CTI protocol version 12 and application that use this protocol for com...
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97
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06-22-2020
05:39 AM
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Hello, Our customer is looking for a solution so that his installation team can call their end use...
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93
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06-18-2020
12:45 PM
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i imported the WSDL in call studio element "Web service " but the request structure is built in wro...
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89
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06-18-2020
10:44 AM
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Hi , I am using a custom jar file, uploaded the jar in document management, moved to Classpath usi...
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97
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06-02-2020
04:56 AM
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I trying to create the phone which device type is CISCO 7945. It needs MacID as input which is 1...
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117
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05-27-2020
07:30 AM
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From below response body I'm trying to capture "type" from phoneNumbers array and this is the synta...
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113
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05-21-2020
03:22 PM
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Is there any support documents for CCP (Socialminer) that detail: Data dictionary Schema of U...
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91
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05-20-2020
07:28 AM
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folks, Need one help , we are working for inform-ix database by using CUIC. could you please he...
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140
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03-24-2020
09:45 PM
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JSONPathUtil.eval(inputJSON, expression) not working for me. My attempts to use JavaScript in t...
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147
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03-24-2020
12:25 PM
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Hi Team, We are on UCCX 10.0 with JRE6 We have a custom Java class that was working on UCCX 11...
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133
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03-23-2020
04:36 PM
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Hi there, I have alternate the call. After Consult call answering, when the Agent click...
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162
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03-20-2020
10:21 PM
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169
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03-16-2020
11:41 AM
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Hello. Our 2 customers faced with limitation of Cisco CVP to play other audio files excluding 'µ-La...
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161
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03-05-2020
05:34 AM
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Hi experts, I want to create a custom HotLink element in call studio, is it possible ? why I need...
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144
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03-05-2020
01:36 AM
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I am trying to upload a campaign dialling list using the CCX API with information coming from the C...
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143
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03-03-2020
03:33 AM
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Can we get a report of the agent activity or unanswered calls? Our agent has advised she accidentl...
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116
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03-02-2020
08:05 PM
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Hi community! Cisco CVP 12.x standalone serves all inbound calls, but agents seat on the 3rd pa...
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96
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03-02-2020
07:58 AM
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Hi, Is there a Call Studio version for mac? If yes, how can we install Call Studio on a MacBook...
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135
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02-26-2020
02:07 PM
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