Subject | Author | Views | Posted | |
---|---|---|---|---|
Good morning team Collaboration,
I am setting up for the first time an Outbound campaign on a UCC...
| 133 | 09-21-2022 09:11 PM | ||
Hey all Is there a way to look up the original entry point that was called such as via a global...
| 112 | 09-15-2022 01:35 AM | ||
Hi team, I have experience in UCCE . I am now learning HCS - Contact center. I would like to know...
| 104 | 09-14-2022 05:12 AM | ||
Dears,
We have done PCCE/UCCE 12.5.x setup certificate exchange procedures successfully. But for ...
| 156 | 09-09-2022 11:55 PM | ||
Hello, I am new to UCCX Reporting . Our call center manager runs the Agent Call Summary Report i...
| 143 | 09-09-2022 02:13 PM | ||
Hi folks,
I have a strange behavior with UCCMP 12.6.1(ES6). We did an update to the latest releas...
| 243 | 08-10-2022 07:14 AM | ||
one of my agent didn't receive any chat from client since one month, even the status is ready. your...
| 190 | 08-02-2022 11:11 PM | ||
Any special concern is needed when returning an array from Java to UCCX Editor.
I tried my code i...
| 172 | 08-02-2022 06:08 AM | ||
Hey, i create new script for my customer with call back option and everything is work prefect. ...
| 321 | 08-01-2022 09:44 AM | ||
What is the purpose of these fields in the Termination_Call_Detail table and what do they tell me a...
| 125 | 07-28-2022 12:05 PM | ||
Hello I have enough licenses in our UCCX 12.0.1.10000-24 , but when I try to enter to Finesse afte...
| 182 | 07-27-2022 12:20 AM | ||
Hi I've setup a "web call back" function in UCCX. The issue is the call back gets initiated as soo...
| 159 | 07-25-2022 04:15 AM | ||
Hello All, we just started a LAB set up on UCCE. I just created one more CTI route point , but it...
| 129 | 07-19-2022 10:04 PM | ||
Good Day All,
I am working on a 12.6 ECE deployment, and one of the items the client requested i...
| 115 | 07-18-2022 09:06 AM | ||
Hello,
I am trying to send a prompt file thru a rest API (json). The problem is that I am not a...
| 110 | 07-14-2022 08:09 AM | ||
Hello, I have a request by a team supervisor who would like a customized outbound report. It sound...
| 126 | 07-13-2022 11:29 AM | ||
Hi Everyone,
We have a UCCX solution for our Contact Center. I got a new requirement to create a ...
| 89 | 07-13-2022 12:18 AM | ||
Hi
I did the DKIM signature record in my DNS but I keep getting syntax error, I literally copied ...
| 115 | 07-12-2022 01:06 PM | ||
Hi Folks,
I am trying to create a script for a third party call back feature. I am looking for th...
| 183 | 07-07-2022 07:06 AM | ||
Hello. We are using Cisco UCCX Server and the server certificate is expired. I have uploaded new c...
| 154 | 07-06-2022 11:01 PM |