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I am able to create some Scheduled Reports (CUIC 12.6) but for some of them I am getting the error ...
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278
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02-21-2025
05:02 AM
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For the menu step, the request is to ignore specific input (0 key) and continue playing the prompt....
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309
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02-17-2025
06:54 AM
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I received the following payload when subscribing to the eAgentOfferContact event.
{
"d...
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384
|
02-09-2025
11:13 AM
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Hello, I have a question regarding the UCCX Finesse Agent Desktop APIs. I would like to know if it ...
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277
|
01-22-2025
11:16 PM
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Good day everyone, Our UCCX shown an Error: This Product Instance is currently in Out of Complianc...
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599
|
01-22-2025
04:56 PM
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Hello Dears,
I have UCCX 12.5SU3, I tried to customize a report by adding a new column which will...
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251
|
01-21-2025
10:53 PM
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Here is a reminder that the new Webex WFO reporting and analytics tool, Insights, is now availabl...
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739
|
01-10-2025
05:34 AM
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I am encountering a strange issue in my Web ex cc widget where an API call using the Zoho CRM SDK w...
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339
|
12-03-2024
12:45 PM
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I am working on the Webex CC Headless Widget and trying to understand how to identify if a consult ...
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475
|
12-03-2024
01:23 AM
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Hi,
Just gone through this forum, can any one help me how we can archive it. I would like to do ...
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296
|
11-26-2024
09:17 PM
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We have a Webex contact center email channel where we would like to send the email transcript by qu...
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519
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10-29-2024
05:49 AM
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I am using the following step in the Webex Connect flow to query the Webex Email channel for email ...
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392
|
10-25-2024
08:16 AM
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Hello All, I am looking for some assistance in being able to integrate appDynamics with a third p...
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393
|
10-25-2024
08:02 AM
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I am trying to update the incoming email “Subject” to include the ticket number when the agent repl...
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435
|
10-22-2024
06:09 AM
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UCCX 12.5 Hi, We have an agent that after she transfers a call to another agent, the line remains...
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502
|
10-09-2024
12:39 PM
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Hi all, we need to regenerate the certificates for our CVP Call and OPS Console Servers. Refe...
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408
|
10-07-2024
11:51 PM
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I am trying to create an administrator controlled Cancel feature for courtesy callback. I wanted to...
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660
|
09-16-2024
09:36 AM
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Hi,
I've been working to achieve SIP REFER transfer with attached data over User-to-User SIP Head...
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662
|
08-28-2024
10:17 AM
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Business startup needs reseller agreement for Continous Cloud Optimization Ai or sell Ai domain nam...
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513
|
08-21-2024
05:01 PM
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Hi,
Need some advice please, i have a UCCX 11.5 installation that is currently unresponsive due t...
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503
|
07-30-2024
04:48 AM
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