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Hello. we have 4k Rogger deployment, UCCE 12.6, with Finesse being on ES03. We are using SSO glob...
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215
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06-29-2022
08:27 AM
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I have been experiencing lot of error with Chat. The main error I am getting is "An error occurred ...
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203
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06-28-2022
08:43 AM
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Good afternoon everyone, I hope you're all well. I'm just curious to know if it's possible to m...
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287
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06-17-2022
04:19 AM
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We have Server Side applications (java based), in this application, we are calling Finesse APIs and...
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283
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06-15-2022
03:49 AM
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Hello,
I have UCCX 12.5 pulling data from an MS SQL Server database and that works just fine.
...
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507
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06-09-2022
08:01 AM
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we would like to configure a post call servey so caller can rate the call from 1 to 5, please advis...
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271
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06-07-2022
04:27 AM
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Does anyone have any sample code for doing OATH 2.0 with CVP Studio Apps for a REST API element? I...
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527
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05-24-2022
08:25 AM
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Looking at the site for virtualization WFO for CCX it shows WFM server requirements and below that ...
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435
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05-24-2022
03:01 AM
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I have a CCX customer that is using Monet WFM that is migrating to WxCC but want to keep their Mone...
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604
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05-20-2022
10:43 AM
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What is the difference between the following similiar CallDispositions: 28 'Blind Tran...
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474
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05-10-2022
01:00 PM
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Hello, Our CCX licenses will be expiring soon and we're currently in the process of renewing. Is t...
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371
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05-03-2022
02:46 PM
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The customer's UC and CCX environment has been configured to use Secure RTP everywhere for PCI comp...
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415
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04-20-2022
04:32 AM
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Hi - there must be a limitation on showing the Calling Number ( @param6 ) in the CCDR report - ...
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300
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04-20-2022
03:01 AM
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We have a new customer who we are providing our Hosted CCE service too (All UCCE/CVP./Finesse/CUIC/...
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267
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04-19-2022
07:23 AM
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Does anyone has the steps to have a custom reporting for Post Call Survey?
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253
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04-17-2022
10:43 AM
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Dear Members, I'm trying to test a very basic custom Java class in CCX Editor following this link....
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434
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04-05-2022
07:24 AM
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Hello, getting unable to parse expression: undefined field nested exception is java.lang.NoSuchFiel...
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595
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03-23-2022
01:16 AM
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We are seeing an issue where some CSRs aren't showing up in the Agent Report Sheet, Is there a sett...
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661
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03-17-2022
04:38 PM
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Hello, I have implemented this CallBack feature in the UCCX 12: https://www.cisco.com/c/en/us/...
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544
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03-17-2022
03:56 AM
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