IP Telephony and Phones

In Cisco Unified Communications Manager CDR Analysis and Reporting tool is there a way to create a manager login with rights to run reports on specific extensions (~users). For example I would like John Doe who runs our AP department to be able to ru...

Hello everyone, I am just wondering whether or not the VIC-4FXS/DID and VIC2-4FXO support the display of both name and number caller-ID.Thanks in advance!-Matt Bowler

Hi all...Does 9971 video call works between Cisco IP Phone only?Thanks.

CM 4.2 - When I place a call on HOLD then press the Resume button I can't get to the call. The call stays on my phone. Then 20 seconds later the call drops.

Can anyone has any idea how to how to integrate SIP adapter with cucm 6.1. I have got a planet technologies sip adapter which is configured with NYMGO account and working perfectly with internet making outgoing calls not i want to use this as a gatew...

Hi VoIP Guru's,Can someone share the troubleshooting tip to determine/detect drop calls and how to fix or deal with it. I usually use "show call active voice brief command". Hopefully you can share some other helpfl commands that I can use for troubl...

To connect IP Communicator from remote location, do we need 5520 with the following license:ASA5500-SSL-100ASA 5500 SSL   VPN 100  Premium User License17,995.00ASA-UC-100ASA 5500 UC Proxy 100   Session License17,995.00Could please light me more detai...

I have a pub and subscriber running 7.1.3 and configued two conference bridges.  They started out working but now do not.  When I am the first call I press the conf button on the phone, dial the second number.  I get the other party on the phone and ...

We currently have to sites, here are the info and equipments we have @each site and hope someone can assist me with this.site1: have Lucent Page Pac Plus amplicenter D100paging system - avaya partner Merlin, 408GLS/LS-ID-MDXrouter: cisco 2910 routerC...

Dear AllI am using Cisco Unified Callmanager 4.1(3). My issue is, whille I am attempting to translfer a call to another extension in another cluster is failing and getting busy tone.For example: I have a callManager cluster which have an intercluster...

Dears,I have CCM 7 installed and using 2821 with FXO controlled via MGCP to access PSTN. We have got monthly report about international calls from provider. The issue was that it showed my external extensions as long as my externa numbers. Not I need...