Unified Communications Infrastructure

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Hi All, We are using cucm version 8.6.2. Whenever a user logins with extension mobility it takes longer time to load the user profile. Also when user logouts it takes sometime and then shows successful but still phone displays the extension number of...

Dear Community,I currently manage two separate Cisco Unified Communications Manager (CUCM) 12.5 · Production: Running on physical UCS hardware· Lab/Test: Running on VMwareWorkstation for simulation and testing purposesBoth clusters are associated wit...

lamrihamza by Spotlight
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  • 3 replies
  • 0 Helpful votes

Collecting Cisco CallManager Traces with RTMT and Analyzing Them with TranslatorXWhen troubleshooting Cisco Unified Communications Manager (CUCM) call issues, collecting the right traces is often the first and most important step.I recently started u...

Hi, I am interested in the NFVIS for UC hypervisor that was announced last years. Does anyone know when this is actually going to be available? I saw a document that said support for UC would be in version 4.18.1 but I cannot see anything about such ...

Hello,We have a CUCM version 15 cluster where all internal calls work without any issues. However, Jabber softphones that register via Expressway Edge and Core X.15 (MRA) experience call drops after approximately 20–40 seconds, even during an active ...

ShabnamM by Frequent Visitor
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  • 4 replies
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Resolved! CUC Configuration

I have multiple voicemail users. What configuration do I need to set up in the CUC Direct Routing Rules or Forwarded Routing Rules to ensure that calls are routed to the correct voicemail user? I’ve already created the voicemail pilot and profile in ...

polxpol by Level 1
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  • 5 replies
  • 0 Helpful votes