My customer want me to send him a report to see all the phone are registered. He said I can use RIS data collector output. Can anyone tell me how to do that?Thanks
I have an Ata 186 with a fax machine installed i have configured the gateways etc and all looks very good. When i fax the end fax machine picks up the call. But nothing is printed.When a fax machine faxes me, the fax machine rings and answers but d...
In opening greeting, if I setup a caller input for take message, I find the system actually go straightly to the mailbox without hearing any greeting from the mailbox.Since this a general mailbox, customer wants caller hear general mailbox greeting ...
Accidently the default two direct routing rule were deleted. I just recreated them back as before. Will this have any potential problem? I think as long as the attempt sign in is there, should be OK, then I can add whatever greeting bellow that. Righ...
I am using Unity 4.03 with on box exchange 2000 as a voice mail system.Does Unity or Exchange can delete unread voice message after a specific day by automatically ?
We are integrating Unity 4.0 and CallPilot with VPIM and we are able to get messages from Unity to CallPilot, but not vice-versa. Is there a document out there to help with configuring the CallPilot side of things? It appears to possibly be an issu...
4 call managers (3.3.3),1000 softphones, 2 device pools. approx 150 phones configured in the first device pool. Phones can be added but no additional users can log in. THis was built per the IP TEL design guide. I have seen max weights of 2 ( in the ...
Hi everybody,Using CCM 3.3(3) when I try to open the IPMA manager configuration page, I am able to log ( userID and password), the IPMA manager interface open and immediatly closed.Any Idea to help me to solve my issue ?Irene
For supporting a customer with voip callmangers we want to use a proxy server for separating the customer and our networks. A router is not enough security. Does someone have some experience with proxy server or other products?
I just installed the Supervisor Desktop on a pc and I set an ID as a supervisor on my CRS Desktop Admin system. When I try to log in as supervisor it tells me invalid password. I can log into an Agent Desktop with this login but can't login as a Su...
We are operating with CCM 3.2(2) and wish to export a list of usernames and their respect PIN number (used for extension mobility). Is it possible to perform an export/extract on the DC directory into an intelligable format/file?
It seems I have some kind of licensing issue. Unity doesn't accept any calls after 4 hours. Stopping and Starting Unity will fix it for another 4 hours.Event Viewer shows CiscoUnity_Arbiter, Event ID 1026, "Licensing restrictions have been violated."...
Has anyone had any issues with sr2? I installed it last week on a lab machine and my DC directory went bonkers. totally locked me out, i had to reinstall from scratch. Geoff
Hi i tried to run a workaround to disable callwaiting on voicemail ports due to this bug CSCdz76351, i save this text as DisableCallWaitingforVM.bat on the callmanager server @Echo off@if "%2x" == "x" goto Usage echo USE %2 ...
