Sorry couldn't find the answer in Unity 2.4.6 docs.Using Unity 2.4.6.135 in a UM environment. Two exchange servers (Unity) and Mail server. Can we upgrade Mail server Exchange to Exchange 5.5 Enterprise with no affect on the Unity server?Thanks muc...
I'm running a MGCP Gateway on a VG-200 with POTS lines interfaces, when an outside user calls in they hear two rings before the CCM rings the internal network, I need to resolve this issue, can anyone help me?
First of all, I have got the installation error " connected to CallManager successfully but cannot find the database...." Then I follow the FAQ document and create the ODBC component in the machine. After that I got another error message " cannot co...
Does anyone have any information on a new model of cenference phone that will have the ability to connect additional mics for more room coverage? This is long overdue in my never too humble opinion.
I have done quite alot with H323 but not MGCP. I am going to setup a 2621 with MGCP and I would like to have H323 fail over setup. Either my search engine skills suck or I just can not find a good doc on this config. Any help would be great.
A remote office hooked up to our main office. IP phones. Problem is when the remote office dials out, the caller ID projected to the calling party is the main office number and name. Can I mask the number or replace it for the outside office. It is c...
Folks, My subscriber had problems after a power outage. I ran into some issues inorder to bring everything back to normal.My latest issue is that some phones in my network now reset randomly and try to re-register.I was searching CCO, and fou...
Unity 3.16 TSP 7.02 Unified with Exchange 2000HelloWe have successfully completed the installation and added the users everything is working fine. The customer has now asked me to prevent new users from being added from the SA ( he wants to allow imp...
we just installed 3.1.3 for our network.for some odd reason, when there is a undeliverable e-mail messages or a return receipt from the exchange system administrator in a users in-box, unity considers this a unified message and it can now be heard i...
I have a question about FAX server and unity. I know FAX server is a third party software. What I am windering here is:1. Do I need any card installed in Unity to connect to FAX server if the exchange is inbox(VM)? Or purely via LAN.The reason I am a...
Hi there,I have a question on IPCC. I was wondering how to let system select language environment. For example, I want to test the system to pronounce 1,2,3,.. in French enviornment instead of English. Here,the number 1,2,3 is not a recorded wav fil...
Customer has this requirement:Caller calls in and enter his employee ID, if IPCCdetects this is an abandoned call(for example this caller called 30 minutes ago and entered the employee ID , but he hung up) and all the agents are busy, system will tre...
