Is configuring a Unity server with: 1) Dual NICs, 2) Single IP address, 3) Load sharing, supported?I understand that having two IP addresses is not supported, but the white papers on CCO do not mention any reason not to configure the NICs on an Activ...
Unity 3.1.5A question has been posed as to if Unity is able to prompt a subscriber when they access there mailbox, can the system notify them that their alternate greeting is on. Is this currently possible or is it a potential idea for the future?Th...
Hi to allI have Unity 3.1 Build 3.1(5) and CCM 3.1(3a). On gateway is codec g711ulaw set. I can send voicemail, communicate over phone with Unity, but Call Transfer does not work. Any of options doesn’t work. Any suggestions?With regardsDubravko
I have an existing IP Telephony remote site with a PRI running MGCP and a centralized CM in the home office. We have an analog line coming from the PSTN that we are going to attach via a FXO port on a 3640 router that we want to send to the CM and le...
I need a reccomendation on an upgrade path and I have a UMR question as well. I have a standalone Voicemail only UNITY server running Exchange 5.5 and UNITY 3.13 I will be migrating to UNITY 3.15 with Failover. My question is I now have to build a s...
HiI have setup with CCM 3.1 and Unity 3.x and IP phones present in the network . Unity 3.x is integrated with Active Directory and Exchange Server 2000 which is present in the domain . My requirement is it possible 1. To enable for some users alon...
My customer wants to create 3 queues for billing, Credit and Emergency services, and one other queue "overflow" to backup for the 3 queues if no agents are available in one of the 3 queues.My questions are:1. For the 3 queues, do I need create 3 R...
Hi ! I have a little question here, We upgrade a 2.4.6.135 UM to 4.0.2 UM...after the import I quick look at the licensing. This show : VM user only, at 0 usage of the UM subscriber licence ? The systeme is look to work perfectly, without anyway prob...
I have received this patch/hotfix Q300972_W2K_SP3_x86_en.EXE as was told it needs to be applied to callmanager.How can i tell what patches have been applied CM 3.13 cluster.Generally when you download a file from CCO and intsall there is log files a...
We have had problems with our ATA's from day 1. I have to reset the ATA's often. They will be "Not Registeres" and/or the old 7960 template for ATA's often registers in the place of the ATA and I have to delete it and reset the ATA, sometimes this ...
hiCurrently we access the outgoing lPSTN lines by dialing 9 before the PSTN number but then these PSTN lines get accessed as on available/free basis. we use FXO ports for outgoing calls to PSTN.we need to access a specific PSTN line from IP Phones by...
Hi,I'm facing a peculiar problem. The network is working fine when the CCM and all the ip phones are functioning.But if some identified phones are switched off, the entire LAN hangs and I'm not even able to login to the switch (3Com). During the pro...
I have a softphone with the same DN as a 7960 (shared line) for one user. The user wants to use the softphone or the 7960, but not at the same time. Is there a way to have the softphone work with the same DN but not controll the 7960? Right now whe...
Hello all,I am in the process of integrating a legacy VM system and Unity. I am running Unity 3.1(5) but have the upgrade to 4.0 on hand. I would like to be able to have users sign in to check their VM messages and if they enter a certain extension...
