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I have a scenario here:Daytime all calls from PSTN directly ring operator's phone whose extension is 7777 through CCM and operator answers the calls. After hours operater manually forward call to message by press forward all on the IP phone, also in ...

can this scenario be worked outremote office has 4 pots lines, key system and t1 data link to main office via 1720main office has pri to pstn, vg200 gateway, callmanager, unity and ip phones, 3640 routerobviously, i could put ip phones at the remote ...

Does anyone know if If IVR could allow to collect 3 numberic data field and have them route it to the agent. These data fields are Plan#, Member# and the status of the member's claims. Can it be done without SQL Server? That is the main question.I...

What is the purpose for CH owner. By default it used to be Example Administrator. Now in 3.1x you can assign it to any subscriber...What is the application of this design change.....

This customer wants to upgrade before they lose support. The invoices I see have the following.1 - 16 Port Unity Voice Mail1 - Third Party FAX Integration (not Used)100 - Seats ViewMail2 - Text to SpeachCalled 800GOCisco and They don't know If this i...

hello, everybodyi am programming a JTAPI application based on Call Manager 3.1.i tried the example in the "Cisco JTAPI developer guide" which is downlaoded from your web site. it is does works. :(so i tried to make a little programe just to make a ca...

Hello,When an attendant using the attendant console try's to connect with a phone that is busy ( call waiting = off), the user is returned a pop up window stating "Failed to make a new call".Is it possible to disable this pop up window.Cheers,Cas

PROBLEM: According to AC documentation, the phones associated with AC cannot have FB or FNA set, which means once a call gets to one of the lines it will ring until answered or caller terminates call. My customer however wants the calls that are no...

Hi, I am using 2600 Route as MGCP gateway for four analog phones connected to Call Manager. I have configured Cisco 2600 router for each dial-peer and also have added hookflash-in to enable hook transfer for those phones.During the testing, I have no...

I'm attempting to fill in 180 Device Profiles and when I get to the 5th Excel row fo the "User Device Profiles" page I am totally unable to enter anything into the Device Profile Name (and several other) columns. I'm using the BAT file from CM 3.2.2...

I have a project with 200 IP phones (7910 and 7960) and CallManager 3.2I would like to ask for recommendations of the best and fastest way to configure these phones in CallManager and deploy them. Is there anything recommended by Cisco? I was thinkin...

A customer has an empty 3660 that we proposed to be used as a Gatekeeper for video and voice (VoIP not CallManager). I was looking in the Software Center and I see that there is a Voice Feature License of $40,000 for a new Gatekeeper. What is this al...

As of the November 7, 2002 Supported Hardware List, the Toshiba DK 424 is not supported. Are there any plans for supporting this integration in the future ?

I am trying to integrate an FXO card on a 1750 router to go into a Rauland Telecenter 21 master port for paging control.I have a route pattern configuration of 3054 (the extension I want to dial to reach the Rauland), set to my restricted partition, ...

I am currently working on a avvid project I installed the publisher with no problems, when I install the subscriber it takes almost an hour to install. When it restarts and I log in it takes a while and then comes back with a message that one or more...