Other Collaboration Subjects

The customer currently has an Octel 100 and will be implementing a Unity 3.1(x) server and Unity bridge. My questions is more on the Octel side (don't know much about this). I understand the integration from Unity to the bridge and having a Brooke ...

Is there any reason why a person could not install the CallManager Software via teminal services? Say on a Compaq server that has had CallManager Cd#1 and Cd#4 installed. At this point I have the cisco version of MS 2000 server. I attempted to instal...

We have a TAPI application (a Goldmine TAPI client) trying to use commas as pause characters "," to autodial numbers for our telecounseling center. The call manager does not appear to like "," as a pause character - I noticed through some testing th...

Hi,Users are complaining the call waiting tone is not loud enough and if they are not looking at the phone they don't realize there is a waiting call. Does anyone know if there is something i can do to make the tone louder or at least to play it mor...

Running Unity 2.4.6 (135) and CCM 3.0.11.Everything is running fine, and there are no problems other than the Port Status Monitor shows "Software\Active Voice\AvCsMgr\1.0\ComponentsToLoad" rather than the actual state of the port.Anyone know why this...

Running system software 2.4.0, new install of 3.1.3.

hi Guys and girlsi have a issue with callmanager attendant console. i have replaced the standard webattendant software which comes with 3.1a. have configured all correctly and surprisling it all works fine. i have rolled it to the users. and gues...

Dear all,I recently had a damaged USB dongle replaced, and prior to the damage, I created about 100 voice mail users + 8 sessions in Unity for users. Naturally, it reverted back to the defaulted value of 10 voice mail uers + 2 sessionswhen I had it r...

This message is aimed at the UK.I would like to make contact with anyone who has connected a Siemens iSDX/Realitis PABX (DLI) to E1 blades.In particular, DPNSS to QSIG via a converter or QSIG at both ends, or even Q931!Does anyone know if Cisco have ...

What does Cisco mean by Primary CM, what by Publisher and what's Back-Up CM?My understanding is that Pub should be the primary, where Sub is the seconday. Where am I going wrong?!

Hi,We recently upgraded from 3.1(3a) to 3.2(2c) and went straight to spC, since then our automated attendent no longer functions, in fact the whole CCRA engine is playing up, unable to refresh scripts, etc. We are on CCRA v2.2(3b).Is anyone else have...

I setup a call handler yesterday to act as an auto attendant and with the help of this forum it is working well. The only issue is when i forward to this extension 4444 at the end of the day from the main number, i get "hello Unity messaging,from a t...

I have cisco call manager and i want to know, How assign authorizations codes to make calls by ip phone ?I have 7910 , 7940 and 7960 ip phone models.

I have a customer that's having a software licensing audit being conducted this week. They have 2 Cisco MCS servers for Unity, but I can not find any type of Microsoft license agreement or proof of ownership for W2K?

when use command "show voice call summary " , we see the state of "VPM STATE" is "S_OPEN_PEND", how to understand it?