Can anyone tell me what backup softwares are supported to be installed and run on a Unity server? The customer has purchased Arcserve, Can that be used. Thanks
Web view is reporting wrong data. For ex if a agent is taking 10 calls the web view reports as 20 calls taken by that agent. Can you tell me why it is happening so.
Hi,I have a 3620 router configured with sRST, supporting 24 phones. The customer only want the VVIP to use the SRST router in the event of failure. Is there a way to manually register ip phone to the SRST gateway?Thank you,
For test purpose, I configured IP phone with static IP addressand publisher as the tftp server. However, I can't see second server in the ip phone. I use default call manager group and put bothg server in it. I have restrted the servers and ip phone ...
Does anyone know if theres a way to stop voicemail message from being delivered to email?or is that just part of the Unified Message System...all voicemail messages get placed in email boxes?
I am trying to block 411 from being dialed on certain phones, and I can't seem to complete this task. I can block (Area Code)555-xxxx by putting people in different partitions and route filters. And I can either block 411 totally on all phones or non...
When certain cell phones (Nextel at least) dial into the voice gateway (vg200), they do not hear ringback. It seems to be limited to a few Nextel phones, but what is really going on? Shouldn't the telco send the ringback tone? Why only a few phone...
I have just upgraded a 2.4.6 server to 3.x. I have one user who has his mailbox stored elsewhere ( same site different server [e-mail server]) who cannot retrieve his messages via phone. He is prompted for his password, which is accepted, then hears...
is it possible to extract some of the digits from the called party field and put them in the calling party field, while perserving some of the digits in the called party field.I tried this with a translation pattern but it would not work. Thanks.
Any chance the super-cool bulkedit utility will be extended to allow the addition/modification of subscriber alternate extensions?Thanks in advance.Grant
Where does Unity store the Caller ID (ANI) information of an individual from the PSTN who leaves a message?How does one hear it during playback on the handset?
I have an existing CM 3.2.2c cluster of two call managers. I have installed a third server and set it up as a separate publisher and have configured MOH with a live stream and it works fine with phones registering to that server. I have added that ...
hi @ all,our problem is, if a call comes from extern to our Cisco Voice over IP System we hear the external caller 2 sec later as he us.The connection from the external caller is there because he can hear us but we can hear him first in about 2 - 3 s...
Hi all,I am trying to configure AS 5350 to support voice call in SIP when the RTP is running over multicast. Does anyone tryed to configure it?any clue?? any help will appreciate.Avi
