Other Collaboration Subjects

I'm experiencing an issue when creating new CallHandlers in Unity 3.1.4.In the CallHandler page, I select the "+" to add a new handler. I type the name in the popup window. If I select an existing Call Handler as a basis for my new one, the process...

Hey,does anyone got an idea for this problem?A call coming in should go cross the PBX over a gateway to the CM where the customer leaves the number where he is presented on the PBX or anywhere else...One method would be to use a hdv interface to open...

Looking for feedback on call accounting solutions for CM. Nothing fancy, just who called where, when, and for how long. The ability to define costs would be nice.Our current solution is using MS Access via ODBC. Problem is that our queries are se...

Dear all,Due to install the Call Manager is used the default password as cisco, but the client want to change the login & password, please help us to solve it,Many thanks

I have a CM 3.2(2a) and Softphone 1.3 - this is connected to a Meridian via a 2610 voice gw with a E1 PRA - calling from normal IP phone to the outside world or a Meridian extension is ok, however when placing calls from a softphone to either of thes...

I have been trying to find documentation for adding the fast dials service to the list of avaiable services. I had found the documentation on it at one time, but lost the link.If anyone can point me to it, it would be appreciated.Thanks.

Hello,i have a VG200 with a DSP farm in it. i have configured the Call Manager with a Transcoder and have added it to the media list. but when calling between Regions it does not use the transcoder. I have followed all the directions i 've found o...

Approximately 100 subscribers were added to a customer Unity 3.1(4) system with the first name and last name reversed in the .csv import file. The account alias was created correctly using the customer's format. Is it possible to use Bulk Edit to rev...

HelloI will install Unity 3.1.4 in different Exchange environments (5.5 / 2K). Where can I get a fully functional license ? Or, can I operate all with the Unity-10usr-2demo ?Best regardsFranzmailto: franz.graeble@hp.com

HiI installed Unity yesterday and I've got a problem.When I'm transferred to a voicemail, the system says me that I can let a message, but after that, it says me "Sorry, the system cannot temporarly manage your call, please call later".Does anyone ha...

How does Unity handle mailboxes when connecting to Exchange 2000 that has connections to multiple domains ?The current Exchange network is using Exchange 5.5 but they are upgrading to Exchange 2000 very soon. This is being done in a phased approach ...

Hi everyone,I need to know how to configure a particular Unity subscriber to have two different message stores; one for English and one for French. This should work such that if someone calls in, he has an option to dial 1 and drop a message in Fren...

I have upgraded the firmware file on my callmanager for the 7960 and the 7935 phones. When I reboot a 7960 phone it downloads the new firmware and uses it. However my 7935 conference room phones are not getting the new firmware on a reboot. Does a...

I have several fxo-loop-start channels on a T1 that I have confiugred as separate DS0 groups. I need to configure incoming calls on these groups to go to specific DNs. I have tried to set a destination pattern on the voip dial peer, but with no succe...

Hi all,Does anyone know the way to configure PRI-E1 (NM-HDV-1E1) to work with Nortel PBX DMS100?I would appreciate if someone knows also the rquirments and spesifications to ask Nortel Eng.Many thanks, Avi.